- Zoom (San Jose, CA)
- …looking for someone with a deep understanding of customer experience ( CX ), self-service automation, and AI-driven technologies. Zoom Virtual Agent is transforming ... conversational automation. About the Team You'll be joining the Zoom CX -marketing team, working cross-functionally with product, sales, design, and campaign teams… more
- Palo Alto Networks (Santa Clara, CA)
- …skills to shape strategic decisions and direction for customer experience ( CX ) operations through a combination of technology, data, iterative UI/UX design, ... model. + **Champion the adoption of advanced AI technologies** across the CX portfolio, with a focus on embedding intelligent support capabilities directly into… more
- Coinbase (Sacramento, CA)
- …and grow a team of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect and lead core data modeling ... times. * *Develop deep domain expertise: *Ensure your team deeply understands finance, CX , HR, compliance and product data, building targeted data marts and tools… more
- Coinbase (Sacramento, CA)
- …foster collaboration, connection, and alignment. Attendance is expected and fully supported. The CX Compliance team is essential in ensuring that our global CX ... resolutions. As a Compliance Lead Analyst, Compliance Operations within the CX Compliance team, you will be responsible for conducting end-to-end Transaction… more
- Bristol Myers Squibb (Redwood City, CA)
- …HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and consistent with label , leveraging ... needed to deliver an overall higher Customer Experience ( Cx ) - by meeting HCP needs in a...field teams to ensure the best Customer Experience ( Cx ) for HCPs." + Gathers and shares relevant… more
- Bristol Myers Squibb (Anaheim, CA)
- …the Institutional MHAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue, consistent on-label discussions and leveraging ... Specialists (TAS) to deliver an overall higher Customer Experience ( Cx ) - by meeting HCP needs in a timely...other field teams to ensure the best Customer Experience ( Cx ) for HCPs. + Gathers and shares relevant insights… more
- Verint Systems, Inc. (Sacramento, CA)
- …every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX Automation. We ... Duties and Essential Responsibilities:** + Operate as the lead technical SME selling CX automation solutions to C-suite executive with a strong focus on the… more
- Verint Systems, Inc. (Sacramento, CA)
- …every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX Automation. We ... within a team as a team member and team leader + Voice of Customer/ CX experience with multiple types of visitor touchpoints (website, call center, physical store,… more
- Intuit (San Diego, CA)
- **Overview** Intuit is seeking an experienced CX leader to lead the Customer Success Assisted Services Growth team within Intuit's Consumer Ecosystem (TurboTax, ... of leading winning teams ○ Develops and grows an exceptional team of CX professionals, prioritizes the team's work to maximize effectiveness and impact both at… more
- Zoom (Santa Barbara, CA)
- …Competitive Solution Architect to support the rapid growth of our product lines, Zoom CX and Zoom Phone. This is a US-based individual contributor role with no ... in the Phone market (30%). If you are a CX and Phone subject-matter expert with a passion for...insights to drive Zoom's technical go-to-market strategy for Zoom CX and Zoom Phone. Your expertise will contribute to… more