- Chewy (Plantation, FL)
- …team, focused on the design, implementation, and delivery of Genesys Cloud CX solutions! This role is critical in supporting our enterprise-wide Omnichannel ... contact center environment. The ideal candidate will bring deep Genesys Cloud CX expertise, strong architectural and integration skills, and the ability to deliver… more
- Concentrix (Tallahassee, FL)
- …customer experiences, accelerate digital transformation, and deliver actionable customer experience ( CX ) insights. We focus on tapping into sentiment and building an ... and customer expectations. We are searching for a talented CX Consultant to fill a critical role for a...while ensuring data accuracy and integrity + Provide actionable CX insights through data analysis using tools such as… more
- Concentrix (Tallahassee, FL)
- …new client relationships from qualification to close. - Demonstrates a strong understanding of CX Operations and the tech-led solutions that innovate CX at B2B ... needs, with a targeted enterprise prospect, including but not limited to, IT, CX , Operations, HR, Finance and Procurement. - Provides effective and clear leadership… more
- Mass Markets (FL)
- …domestic and international markets, champion innovation in customer experience ( CX ), and empower high-performing teams across sales, service, technical support, ... transformative outcomes, and reinforcing our position as a global leader in BPO and CX solutions. To be considered for this role, you must complete a full… more
- Zoom (Tallahassee, FL)
- …looking for someone with a deep understanding of customer experience ( CX ), self-service automation, and AI-driven technologies. Zoom Virtual Agent is transforming ... conversational automation. About the Team You'll be joining the Zoom CX -marketing team, working cross-functionally with product, sales, design, and campaign teams… more
- Bristol Myers Squibb (Pensacola, FL)
- …HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and consistent with label, leveraging ... as needed to deliver an overall higher Customer Experience ( Cx ) - by meeting HCP needs in a timely...other field teams to ensure the best Customer Experience ( Cx ) for HCPs." + Gathers and shares relevant insights… more
- Coinbase (Tallahassee, FL)
- …and grow a team of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect and lead core data modeling ... times. * *Develop deep domain expertise: *Ensure your team deeply understands finance, CX , HR, compliance and product data, building targeted data marts and tools… more
- Coinbase (Tallahassee, FL)
- …foster collaboration, connection, and alignment. Attendance is expected and fully supported. The CX Compliance team is essential in ensuring that our global CX ... resolutions. As a Compliance Lead Analyst, Compliance Operations within the CX Compliance team, you will be responsible for conducting end-to-end Transaction… more
- Verint Systems, Inc. (Tallahassee, FL)
- …every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX Automation. We ... Duties and Essential Responsibilities:** + Operate as the lead technical SME selling CX automation solutions to C-suite executive with a strong focus on the… more
- Verint Systems, Inc. (Tallahassee, FL)
- …every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX Automation. We ... within a team as a team member and team leader + Voice of Customer/ CX experience with multiple types of visitor touchpoints (website, call center, physical store,… more