- Verint Systems, Inc. (Topeka, KS)
- …every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX Automation. We ... hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative… more
- Mass Markets (KS)
- …works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional ... experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In… more
- Humana (Topeka, KS)
- …of our caring community and help us put health first** Humana's Customer Experience ( CX ) team within the Retail Insurance business was formed to deliver an easy, ... personalized healthcare experience for all our health plan members. This team operates with a mandate to break down traditional silos and design solutions based on how our members seek and receive care. By teaming differently, pioneering agile methodologies,… more
- Mass Markets (KS)
- …works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional ... experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In… more
- Concentrix (Topeka, KS)
- …(SIPOC, FMEA, Process Mapping) + Comprehensive understanding of Business Process Service & CX business & associated channels + Strong experience in 1 or 2 ... industries/domains verticals like Automotive; BFSI; Consumer Electronics; Energy and Public Sector; Healthcare Services; Insurance, Media & Communications; Retail & eCommerce; Technology; and Travel, Transportation & Tourism + Solution Design exposure +… more
- Carrington (Topeka, KS)
- …+ One to three (1-3) years of experience with SQL preferred + Programming ( CX ) preferred or 2-3 years in other program languages + Experience in Alarvia Via ... or Genesys Cloud and eWFM preferred + Experience with Python, Java, JYSON, and SSIS preferred + Previous experience in Project Management a plus + Predictive dialer experience a plus + Proven experience influencing in complex organization structures **Our… more
- Mass Markets (KS)
- …works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional ... experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In… more
- Mass Markets (Wichita, KS)
- …works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional ... experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In… more
- Mass Markets (KS)
- …works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional ... experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In… more
- Mass Markets (Wichita, KS)
- …works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional ... experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In… more