- Levi, Ray & Shoup, Inc. (Fort Worth, TX)
- …leaders to align marketing product strategy with business strategy. + Collaborate with CX and UX teams to conduct qualitative and quantitative customer research to ... gather insight and understand personas and needs. + Evaluate emerging technologies and relevant innovative propositions to identify new opportunities. Proposition Development and Delivery: + Write and present the business case for digital products and related… more
- Kelly Services (Houston, TX)
- …compliance-related customer inquiries within timelines given in the Customer Experience ( Cx ) framework. + Assists in identifying and investigating customer EH&S ... incidents. + Identifies and reports events that qualify for the Product Stewardship Metric. + Responsible for execution of key work processes (ie Business Risk Review, Management of Change, Change Management Tool request, etc.) and training the business on… more
- Oracle (Austin, TX)
- …needs:** **- Deep understanding of one or more ERP, HCM, SCM, CX , and industry solutions-paired with strong technical competence in Oracle technology platforms ... and integrations.** **- Hands-on experience with solution configuration, application development, or integration scenarios.** **- Excellent communication, presentation, and content creation skills.** **- The ability to explain technical details in business… more
- Oracle (Austin, TX)
- …Engagement Service and focus on Oracle Applications (eg, ERP, HCM, SCM, CX ) and industry solutions, along with their integrations into Oracle technology platforms. ... You will lead a team of highly skilled individuals, own portfolio planning and delivery, and partner closely with product, field, marketing and customers to drive measurable outcomes. You'll combine leadership with hands-on solution guidance-covering… more
- Datavant (Austin, TX)
- …inform strategy. + **Customer Advisory Board (CAB) Content:** Partner with the CX team on customer storytelling, narrative development, and event messaging. **What ... You Bring** + 6-8 years of product or solutions marketing experience in B2B SaaS, health tech, or data-driven industries. + Demonstrated ability to craft compelling, differentiated messaging and translate technical concepts into business value. + Strong… more
- Oracle (Austin, TX)
- …Agentic apps within the customer service domain as part of the Fusion CX Service product team. This includes developing intelligent, autonomous agents that enhance ... service request automation, knowledge management, agents that handle real-time digital customer interactions to drive self-service containment, and integration with Contact Center as a Service (CCaaS) platforms. You will lead a high-performing product team,… more
- St. George Tanaq Corporation (Austin, TX)
- …risk/issue management; ownership of outcomes. + Commitment to accessibility, CX improvement, reliability, and maintainability. **Education and Certifications** + ... Bachelor's in Computer Science, Software Engineering, Information Systems, or related field. + Preferred: Certified Scrum Developer (CSD), AWS Solutions Architect Associate, or Microsoft Azure Developer/Architect certification. **Physical Requirements** +… more
- Brink's (Coppell, TX)
- …+ Own customer communications and executive-level reporting for strategic accounts. CX Sr. Director-Level Leadership Traits + Enterprise Strategic Leadership: Define ... and execute customer experience strategies aligned with enterprise goals. + Customer Journey Ownership: Lead the design and optimization of end-to-end customer journeys across multiple teams. + Cross-Functional Collaboration: Partner with Product, Operations,… more
- Coinbase (Austin, TX)
- …audits on transaction monitoring system (TMS) cases, working with production teams from CX and Compliance. In your day-to-day role, you will be responsible for ... auditing TMS cases to support Coinbase's AML/CFT (Anti-Money Laundering / Combatting the Financing of Terrorism) program. This role will also identify opportunities to improve procedural updates, create and present metrics, train new analysts, and work on… more
- CBRE (Stamford, TX)
- …design reviews throughout the Life Cycle; ie - planning, design, permitting, construction, Cx , and handover to operations + Support the development of the DCCEHSP ... (Data Center Construction EHS Plan) + Other duties as assigned. **What you'll need** + Bachelor's degree in Architecture, Engineering, Construction Management, or related field. In lieu of a degree, experience will be considered. + Minimum five or more years'… more