- Coinbase (Austin, TX)
- …and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the most trusted and ... value-added Customer Support in Crypto. Our team is dedicated to eliminating customer pain points, empowering our global user base via self-service and automation, and optimizing customer support interactions to create an effortless experience. The Consumer… more
- Coinbase (Austin, TX)
- …services, tools and applications that improve the efficiency and effectiveness of CX agents. This helps resolve customer issues and compliance KYC processes faster, ... with greater accuracy, and ultimately this leads to higher customer satisfaction levels and a better overall compliant experience for our customers. * *Role *- You will be building applications that will enable Coinbase Customer Agents and other users to… more
- Coinbase (Austin, TX)
- …alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization plays an imperative role in achieving our mission. Our team ... is dedicated to eliminating compliance challenges, empowering our customer experience via self-service and automation, and optimizing customer support interactions to build an effortless experience. As a Senior Data Analyst on our team, you will own and drive… more
- EMCOR Group (Dallas, TX)
- …+ Bluebeam Revu + Procore + Brady Workstation + ACC Build + Facility Grid + CX Alloy + BIM 360 Field + Helix + Proficiency in writing, reading, interpreting, and ... adhering to the following: + Scope of Work + Contract Drawings and Revisions + As Built and BIM / VDC Design Plans + Specifications, including Superseding + Submittals + Quality Standards & Plans + Request for Information + National Electrical Code + NFPA,… more
- Teledyne (Dallas, TX)
- …aspects of Cisco Webex Calling cloud telephony, including: + Workspaces + Voice queues/ CX Essentials + Attendant Console + Everbridge Redsky E911 + Webex Contact ... Center + Webex App, as a softphone + Cisco On-Premises Unified Communication environment (CUCM, Unity Connection, Emergency Responder, Contact Center Express, Attendant Console Advanced) + Intrado Revolution for paging, including SIP paging relays, paging… more
- World Wide Technology (Dallas, TX)
- …& education sessions as applicable + Works with various roles within CX organization to support opportunity creation/pipeline development efforts + Meets with ... partner community as needed to develop/document/enhance offerings + Provides regular updates to leadership on progress and navigates escalation when appropriate **QUALIFICATIONS:** + Must have at least 5 years of experience supporting direct client engagements… more
- Mass Markets (Killeen, TX)
- …works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional ... experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In… more
- ENFRA (Houston, TX)
- …project outcomes for retro-commissioning (RCx) and relevant new construction commissioning ( Cx ) scopes with a solutions based approach and mind set. Additionally, ... the BSA II will collaborate with the entire project delivery team including: construction management, facilities management, engineers, and trade partners to fulfill the essential duties and responsibilities of the position. **Responsibilities** Specific… more
- Mass Markets (Dallas, TX)
- …works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional ... experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In… more
- Mass Markets (Dallas, TX)
- …works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional ... experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In… more
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