- Mass Markets (Killeen, TX)
- …works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional ... experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In… more
- Mass Markets (Killeen, TX)
- …works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional ... experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In… more
- Mass Markets (Killeen, TX)
- …works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional ... experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In… more
- Cisco (Richardson, TX)
- …accepted until further notice. **Meet the Team** Cisco Security Customer Experience ( CX ) organization supports customers through the entire lifecycle of a security ... solution: from understanding business needs to deploying custom solutions, from optimizing existing solutions to developing applications that meets specific needs; from helping customers to maintain their solutions to helping them investigate potential… more
- Cisco (Austin, TX)
- …customers, Software Architects, Delivery Engineers, Managers and Cisco Customer Experience ( CX ) Leadership. **Your Impact** During the program you will participate ... in day-to-day delivery activities such as coding, customer meetings, deliverable creation, building labs, DevOps, deployment, and troubleshooting. You will have the opportunity to leverage your coursework and experience in real-world scenarios as a full stack… more
- Amazon (Austin, TX)
- …About the team The Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work directly with our customers to ... solve their most complex challenges. We stay closely connected to our customers and bring valuable data and insights to our product teams, strengthening the product roadmap. Our team is at its best when a customer is thinking big and needs specialized… more
- Amazon (Austin, TX)
- …or associated data models Preferred Qualifications - Knowledge of UX and/or CX design and usability - Experience with problem solving and disruptive innovation, ... developing technology programs and working across customer organizations - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Experience with Learning & Development and course facilitation or an equivalent… more
- Cisco (Richardson, TX)
- …within the Cisco Customer Experience ( CX ) Consulting (https://www.cisco.com/c/m/en\_us/customer-experience/advanced-services.html) organization, you'll collaborate ... with your team to gain experience in real-world customer environments, making a tangible impact. Your role involves designing and delivering technology solutions to help Cisco customers achieve their business goals. You can specialize in one of five… more
- Avanade Inc. (Irving, TX)
- …agent and customer experiences across industries. Key Responsibilities Understand client CX needs and industry trends to design forward-thinking CCaaS solutions. ... Collaborate with pre-sales and account teams to shape solutions, estimate effort, and support proposal development. Define and implement workflows that cover voice, digital messaging, bots, knowledge, and agent assist capabilities within the Microsoft… more
- CIBC (TX)
- …Business Development, Business Growth Strategies, Client Service, Customer Experience ( CX ), Group Problem Solving, Investment Advising, People Management, Wealth ... Management At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and… more