- Citigroup (Irving, TX)
- …role involves conducting in-depth market analysis, leveraging customer experience ( CX ) data, digital performance metrics, competitive intelligence, and other ... key decision-maker in the review process. + Market Analysis & Research: Partner with CX to conduct thorough market research, analyze customer data ( CX , digital… more
- Amazon (Dallas, TX)
- …even image yet. The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team is responsible for providing support to internal fulfillment and ... ship customer orders. In this role on the MSP CX team, you will work directly with product development...performance metrics, and feedback mechanisms to enable the MSP CX team to effectively scale. You will work closely… more
- Verint Systems, Inc. (Austin, TX)
- …every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX Automation. We ... areas of focus will include aligning Verint Da Vinci AI and Verint CX Automation technologies with customers' business objectives. This role work closely with sales,… more
- Zoom (Austin, TX)
- …functional teams to help our customers design for the current and future CX needs to enable value from our next generation ZVA/AI capabilities. Responsibilities: + ... track record of meeting or exceeding sales targets. + Proven experience in CX sales, preferably in a technology or SaaS environment, with a strong understanding… more
- Charles Schwab (Austin, TX)
- …SQL and NoSQL databases; and Conversational AI platforms like Google Dialogflow ES/ CX and Vertex AI.Requires 24 months of experience involving the following: ... SQL and NoSQL databases; and Conversational AI platforms like Google Dialogflow ES/ CX and Vertex AI. We offer competitive pay and benefits. Starting compensation… more
- Verint Systems, Inc. (Austin, TX)
- …every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX Automation. We ... hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative… more
- Pearl Interactive Network (El Paso, TX)
- …integrators, and large primes. + Represent Pearl at industry events (ACT-IAC, AGA, CX Summit, HIMSS, etc.) and in BD partner forums. + Oversee proposal center ... lifecycles (FAR, IDIQ, BPA, GSA, CMS SPARC), state procurement, and commercial CX outsourcing trends. + Demonstrated access to decision-makers in CMS, VA, DoD… more
- Coinbase (Austin, TX)
- …connection, and alignment. Attendance is expected and fully supported. The CX Analytics Engineering team bridges the gap between data engineering, data ... front end data solutions, while also heavily influencing the overarching strategy for CX Analytics and its partners. Our team combines technical expertise with a… more
- Verint Systems, Inc. (Austin, TX)
- …every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX Automation. We ... hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative… more
- Cognizant (Austin, TX)
- …the Role** We are seeking an Engagement Delivery Partner to join our CX /CRM Team supporting our Retail/CPG industry team! As an Engagement Delivery Partner, you ... and design. + Ability to lead multi-cloud opportunities in the areas of CX /CRM leveraging Salesforce tech stack including but not limited to Sales, Service,… more