- ISC2 (Richmond, VA)
- …etc.). **Data Enablement for Analytics, CDP & Personalization** + Partner with CX , Marketing, Product, and Technology teams to enable: + Segmentation & audience ... modeling + Personalization & progression marketing + Marketing automation & orchestration + CDP activation & identity resolution + Ensure data quality, availability, lineage, and readiness for reporting and advanced analytics. **Enterprise Collaboration &… more
- Oracle (Richmond, VA)
- …needs:** **- Deep understanding of one or more ERP, HCM, SCM, CX , and industry solutions-paired with strong technical competence in Oracle technology platforms ... and integrations.** **- Hands-on experience with solution configuration, application development, or integration scenarios.** **- Excellent communication, presentation, and content creation skills.** **- The ability to explain technical details in business… more
- Amazon (Herndon, VA)
- …and planning of projects. During commissioning, you will be continuously auditing Cx vendors' activities to ensure compliance with environmental, quality, and safety ... requirements. Following the AWS project reporting format, you will be responsible for regular reporting of commissioning progress and metrics of assigned project to your Regional Commissioning Manager. You will have the opportunity to lead several projects… more
- Oracle (Richmond, VA)
- …Engagement Service and focus on Oracle Applications (eg, ERP, HCM, SCM, CX ) and industry solutions, along with their integrations into Oracle technology platforms. ... You will lead a team of highly skilled individuals, own portfolio planning and delivery, and partner closely with product, field, marketing and customers to drive measurable outcomes. You'll combine leadership with hands-on solution guidance-covering… more
- Datavant (Richmond, VA)
- …inform strategy. + **Customer Advisory Board (CAB) Content:** Partner with the CX team on customer storytelling, narrative development, and event messaging. **What ... You Bring** + 6-8 years of product or solutions marketing experience in B2B SaaS, health tech, or data-driven industries. + Demonstrated ability to craft compelling, differentiated messaging and translate technical concepts into business value. + Strong… more
- Quality Technology Services, LLC (Ashburn, VA)
- …ensure system design, installation and testing adhere to operational standards. Direct Cx Engineers to witness testing of all equipment during commissioning in your ... region and validate sequence of operations and receipt of all operational documentation. + Assist Director as necessary in revising comprehensive commissioning plans for Level 1, Level 2, Level 3, Level 4, and Level 5 systems, including connectivity, network… more
- Oracle (Richmond, VA)
- …Agentic apps within the customer service domain as part of the Fusion CX Service product team. This includes developing intelligent, autonomous agents that enhance ... service request automation, knowledge management, agents that handle real-time digital customer interactions to drive self-service containment, and integration with Contact Center as a Service (CCaaS) platforms. You will lead a high-performing product team,… more
- St. George Tanaq Corporation (Richmond, VA)
- …risk/issue management; ownership of outcomes. + Commitment to accessibility, CX improvement, reliability, and maintainability. **Education and Certifications** + ... Bachelor's in Computer Science, Software Engineering, Information Systems, or related field. + Preferred: Certified Scrum Developer (CSD), AWS Solutions Architect Associate, or Microsoft Azure Developer/Architect certification. **Physical Requirements** +… more
- Coinbase (Richmond, VA)
- …audits on transaction monitoring system (TMS) cases, working with production teams from CX and Compliance. In your day-to-day role, you will be responsible for ... auditing TMS cases to support Coinbase's AML/CFT (Anti-Money Laundering / Combatting the Financing of Terrorism) program. This role will also identify opportunities to improve procedural updates, create and present metrics, train new analysts, and work on… more
- Amazon (Herndon, VA)
- …retro commissioning projects. During commissioning, you will be continuously auditing Cx vendors' activities to ensure compliance with environmental, quality, and ... safety requirements while minimizing impact to operational data centers. Following the AWS project reporting format, you will be responsible for regular reporting of retro commissioning progress and metrics of assigned projects to your Regional Commissioning… more