- Coinbase (Atlanta, GA)
- …and grow a team of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect and lead core data modeling ... times. * *Develop deep domain expertise: *Ensure your team deeply understands finance, CX , HR, compliance and product data, building targeted data marts and tools… more
- The Hertz Corporation (Atlanta, GA)
- …our Service Recovery function for North America Customer Care. As the Manager of Service Recovery, you will ensure that when customers experience challenges, ... of Customer Experience to align recovery efforts with organizational CX goals. + Develop and document best practices, playbooks,...+ Partner with Quality Assurance, Learning & Development, and CX Analytics teams to refine feedback loops and close… more
- Coinbase (Atlanta, GA)
- …Attendance is expected and fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, which is ... tooling and you will collaborate closely with Engineering, Data Science, and CX teams to align on ambitious objectives, define strategy, and drive execution… more
- Coinbase (Atlanta, GA)
- …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is ... deliver seamless customer and agent experiences. * Partner with Product and CX to use metrics, customer feedback, and voice-of-customer insights to improve quality… more
- Stantec (Atlanta, GA)
- …valued clients and their projects throughout Texas, Southwest and Gulf Regions. - Develop Cx plans and specifications. - Attend Cx pre-proposal meetings, Cx ... kick-off meetings and additional meetings as required for designated Cx projects. - Execute and manage commissioning assignments encompassing both in office and… more
- World Wide Technology (Atlanta, GA)
- …form high performance team? Come join WWT today! We are looking for a Client Manager to join our Global Service Providers team. **Why should you join Global Service ... Provider Sales?** As a Client Manager you will lead WWT sales efforts with large, Tier 1, Global Service Provider customers. Armed with the expertise of our sales… more
- Coinbase (Atlanta, GA)
- …friction before it impacts our users. We partner closely with Product, Engineering, CX Operations, and Automation teams to build systems that predict and reduce ... excellence, including data scientists and data engineers. * Partner with CX leadership, Product, and Engineering to proactively identify, measuring, and reducing… more
- Verint Systems, Inc. (Atlanta, GA)
- …every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX Automation. We ... Job Function:** As a key member of Professional Services, the role of the Program Manager is to serve as a customer advocate and is responsible for managing a… more
- Mass Markets (Garden City, GA)
- …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive...MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that… more
- Verint Systems, Inc. (Atlanta, GA)
- …every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX Automation. We ... at www.verint.com . **Overview of Job Function:** The Senior Manager , Financials Applications, will play a pivotal role within...support for all Financial and related systems. The Sr. Manager will be responsible for leading a global team… more