- Coinbase (Austin, TX)
- …automation, and optimizing customer support interactions to create an effortless experience. As a CX Technical Program Manager , you will play a critical role in ... and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the most trusted and value… more
- Hoffman Construction Company (Amarillo, TX)
- …your future with us. www.hoffmancorp.com/careers. Job Summary The Commissioning Construction Manager will work within the Operations Department and will report to ... civil, architectural, and structural coordination issues. The Commissioning Construction Manager will lead our commissioning quality control efforts onsite by… more
- Brink's (Coppell, TX)
- …opportunity to participate and grow. Job Description The Customer Experience Project Manager is a strategic facilitator and coordinator of multiple IT and customer ... PowerPoint and Excel skills to create compelling, data-driven presentations. The Project Manager will own and evolve process journeys, serve as a key contributor… more
- Coinbase (Austin, TX)
- …leaders. * Drive contractual standardization in partnership with Sourcing, ensuring that CX vendor contracts evolve with business requirements. Act as the central ... CX point of contact for BPO contract management. * Act as the CX coordinating body for BPO RFPs, working with Legal and Procurement to drive partner selection,… more
- Coinbase (Austin, TX)
- …with innovative services, tools and applications that improve the efficiency and effectiveness of CX agents *Role - We would like to add an Engineering Manager ... be doing (ie. job duties): * Wear multiple hats of Customer Experience, CX Agent Experience and Technology leader to deliver secure, scalable and efficient… more
- The Hertz Corporation (Austin, TX)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product,...experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and… more
- TIAA (Dallas, TX)
- …**Physical Requirements** + Physical Requirements: Sedentary Work **Career Level** 8IC **Senior Manager : Senior Researcher** At TIAA, we know that our best work is ... done when the right ideas, processes and outcomes are prioritized with the customer experience in mind. To that end, we're seeking a UX Senior Specialist to join our team. As a UX Senior Specialist, you will utilize usability tools and qualitative research… more
- NRG Energy, Inc. (TX)
- …with NRG on Facebook, Instagram, LinkedIn and X. **Job description** The Senior Manager , Research & Customer Experience ( CX ) will be responsible for research, ... insight interpretation and data file management to support the CX & Insights function within NRG Consumer Energy. The...& Insights function within NRG Consumer Energy. The Senior Manager will work with a cross section of the… more
- Stantec (Plano, TX)
- …contract Cx requirements. - Confers with the Sr. Commissioning Manager to develop and implement programs and procedures affecting Commissioning. - Develops ... new heights. Your Opportunity Under general direction of the Sr. Commissioning Manager , initiates and coordinates the development and implementation of the Airport… more
- Stantec (Plano, TX)
- …Join us and design your place with Stantec. Your Opportunity The Project Manager is directly responsible for the overall successful execution and delivery of the ... to the Client, according to the contract. The Project Manager represents and is the primary administrator and communications...and oversees project tasks to be performed by other Cx team members. - Manage assigned projects through all… more