- Coinbase (Richmond, VA)
- …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is ... deliver seamless customer and agent experiences. * Partner with Product and CX to use metrics, customer feedback, and voice-of-customer insights to improve quality… more
- Capital One (Mclean, VA)
- Senior Business Manager , Effortless Customer Experiences **Drive the Customer Experience Analytics Strategy for Retail Bank.** This is a unique opportunity to own ... and analysis of the Retail Bank's entire Customer Experience ( CX ) measurement system. Your expertise will not just inform...worked. McLean, VA: $193,000 - $220,300 for Sr. Business Manager Richmond, VA: $175,500 - $200,300 for Sr. Business… more
- Stantec (Fairfax, VA)
- …valued clients and their projects throughout Texas, Southwest and Gulf Regions. - Develop Cx plans and specifications. - Attend Cx pre-proposal meetings, Cx ... kick-off meetings and additional meetings as required for designated Cx projects. - Execute and manage commissioning assignments encompassing both in office and… more
- Coinbase (Richmond, VA)
- …friction before it impacts our users. We partner closely with Product, Engineering, CX Operations, and Automation teams to build systems that predict and reduce ... excellence, including data scientists and data engineers. * Partner with CX leadership, Product, and Engineering to proactively identify, measuring, and reducing… more
- Verint Systems, Inc. (Richmond, VA)
- …every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX Automation. We ... at www.verint.com . **Overview of Job Function:** The Senior Manager , Financials Applications, will play a pivotal role within...support for all Financial and related systems. The Sr. Manager will be responsible for leading a global team… more
- Parsons Corporation (Norfolk, VA)
- …**Job Description:** Parsons is looking for an amazingly talented **Senior Engineering Manager ** to join our team supporting our Federal client in the Washington ... roadmap and plan for multi-year construction program, review KTR Cx plans, advise on Cx trends/lessons learned + Monitor cost, schedule, and risk performance… more
- Oracle (Richmond, VA)
- …opportunities across all Fusion and apps products and product lines, including CX , HCM, SCM and EPM suites for Life Sciences. **Responsibilities** Manages and ... reps on the Oracle sales process. Sells and promotes the sales of Oracle CX , HCM, SCM and EPM suite products to Life Science industry customers including negotiating… more
- Mass Markets (Richmond, VA)
- …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional… more
- Mass Markets (VA)
- …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional… more
- Mass Markets (VA)
- …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional… more