- Amazon (Culver City, CA)
- …against a breadth of exclusive content which positions us well for the long-term. As a Principal Product Manager - Tech, Ad CX , you will lead the charge in ... non-intrusive, and engaging. Key job responsibilities - Set a global product vision for Ad CX - Launch high impact products and services that enhance Ad… more
- Coinbase (Sacramento, CA)
- …Consumer and Compliance operations. We're seeking a data-driven, operationally minded Senior Manager , CX Consumer Analytics to lead a team of analytics ... smarter decisions at scale. You will partner closely with CX leadership, Vendor Management, Product , and Enterprise...partner closely with CX leadership, Vendor Management, Product , and Enterprise Data teams to ensure our analytics… more
- Amazon (Stockton, CA)
- …future state workflow across Mechatronics & Sustainable Packaging Customer Experience (MSP- CX ) product portfolios. Key job responsibilities -Conduct process and ... fulfilling and fun. The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team is responsible for providing support to internal fulfillment and… more
- Coinbase (Sacramento, CA)
- …with innovative services, tools and applications that improve the efficiency and effectiveness of CX agents *Role - We would like to add an Engineering Manager ... job duties): * Wear multiple hats of Customer Experience, CX Agent Experience and Technology leader to deliver secure,...an engineering team and guide the development of essential product features and underlying infrastructure. * Coach your direct… more
- Robert Half The Creative Group (El Segundo, CA)
- …to identify and resolve service friction points. Cross-Functional Collaboration + Align CX efforts with marketing campaigns, product launches, and promotional ... activity. + Provide customer insights to influence planning, innovation, and product development. Team Leadership & Performance Support + Track and report on… more
- NBC Universal (Universal City, CA)
- …and entertainment content. The spin-off is expected to be completed during 2025. The Manager Digital CX & E-Commerce is responsible for destination programs that ... be conversant in the latest technical standards and best practices in interactive product design and development. + Present a successful track record partnering with… more
- Zoom (San Jose, CA)
- What you can expect We are hiring a Product Marketing Manager , focused on our AI enabled virtual agent solution, Zoom Virtual Agent (ZVA), to join the Product ... automation. About the Team You'll be joining the Zoom CX -marketing team, working cross-functionally with product , sales,...the Zoom CX -marketing team, working cross-functionally with product , sales, design, and campaign teams to bring ZVA… more
- Amazon (Hawthorne, CA)
- …proposing mitigation recommendations, product requirements, and acceptance criteria to product teams; and reviewing and validating CX /UX before review ... trust forums, writing opinion papers to discuss Hotly Debated Topics within the product or CX to senior leaders - including VPs and SVPs - and ensuring what… more
- DoorDash (San Francisco, CA)
- …of our platform across all DoorDash products and verticals. We're looking for a Lead Product Manager to lead strategy and execution in this space. This highly ... About the Team The Integrity/Fraud, Trust & Safety Product Team protects DoorDash's platform by building scalable...cross-functional teams across Engineering, Data Science, Risk Ops, and CX to deliver high-impact security and trust outcomes. We're… more
- The Hertz Corporation (Sacramento, CA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, ...CX partner to cross-functional leaders in Customer Operations, Product , Technology, and Customer Care, with a mandate to… more