• Principal Product Manager - Tech,…

    Amazon (Culver City, CA)
    …against a breadth of exclusive content which positions us well for the long-term. As a Principal Product Manager - Tech, Ad CX , you will lead the charge in ... non-intrusive, and engaging. Key job responsibilities - Set a global product vision for Ad CX - Launch high impact products and services that enhance Ad… more
    Amazon (08/15/25)
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  • Senior Manager , CX Consumer…

    Coinbase (Sacramento, CA)
    …Consumer and Compliance operations. We're seeking a data-driven, operationally minded Senior Manager , CX Consumer Analytics to lead a team of analytics ... smarter decisions at scale. You will partner closely with CX leadership, Vendor Management, Product , and Enterprise...partner closely with CX leadership, Vendor Management, Product , and Enterprise Data teams to ensure our analytics… more
    Coinbase (08/24/25)
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  • Operations Support Manager , MSP…

    Amazon (Stockton, CA)
    …future state workflow across Mechatronics & Sustainable Packaging Customer Experience (MSP- CX ) product portfolios. Key job responsibilities -Conduct process and ... fulfilling and fun. The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team is responsible for providing support to internal fulfillment and… more
    Amazon (08/19/25)
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  • Engineering Manager , CX

    Coinbase (Sacramento, CA)
    …with innovative services, tools and applications that improve the efficiency and effectiveness of CX agents *Role - We would like to add an Engineering Manager ... job duties): * Wear multiple hats of Customer Experience, CX Agent Experience and Technology leader to deliver secure,...an engineering team and guide the development of essential product features and underlying infrastructure. * Coach your direct… more
    Coinbase (08/09/25)
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  • Senior Manager CX & Loyalty

    Robert Half The Creative Group (El Segundo, CA)
    …to identify and resolve service friction points. Cross-Functional Collaboration + Align CX efforts with marketing campaigns, product launches, and promotional ... activity. + Provide customer insights to influence planning, innovation, and product development. Team Leadership & Performance Support + Track and report on… more
    Robert Half The Creative Group (08/13/25)
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  • Manager Digital CX & E-Commerce

    NBC Universal (Universal City, CA)
    …and entertainment content. The spin-off is expected to be completed during 2025. The Manager Digital CX & E-Commerce is responsible for destination programs that ... be conversant in the latest technical standards and best practices in interactive product design and development. + Present a successful track record partnering with… more
    NBC Universal (07/03/25)
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  • Product Marketing Manager - Zoom…

    Zoom (San Jose, CA)
    What you can expect We are hiring a Product Marketing Manager , focused on our AI enabled virtual agent solution, Zoom Virtual Agent (ZVA), to join the Product ... automation. About the Team You'll be joining the Zoom CX -marketing team, working cross-functionally with product , sales,...the Zoom CX -marketing team, working cross-functionally with product , sales, design, and campaign teams to bring ZVA… more
    Zoom (08/23/25)
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  • Sr Product Manager - Technical,…

    Amazon (Hawthorne, CA)
    …proposing mitigation recommendations, product requirements, and acceptance criteria to product teams; and reviewing and validating CX /UX before review ... trust forums, writing opinion papers to discuss Hotly Debated Topics within the product or CX to senior leaders - including VPs and SVPs - and ensuring what… more
    Amazon (08/21/25)
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  • Lead Product Manager , ATO, Identity…

    DoorDash (San Francisco, CA)
    …of our platform across all DoorDash products and verticals. We're looking for a Lead Product Manager to lead strategy and execution in this space. This highly ... About the Team The Integrity/Fraud, Trust & Safety Product Team protects DoorDash's platform by building scalable...cross-functional teams across Engineering, Data Science, Risk Ops, and CX to deliver high-impact security and trust outcomes. We're… more
    DoorDash (06/24/25)
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  • Manager Customer Experience

    The Hertz Corporation (Sacramento, CA)
    We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, ...CX partner to cross-functional leaders in Customer Operations, Product , Technology, and Customer Care, with a mandate to… more
    The Hertz Corporation (08/23/25)
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