- Coinbase (Austin, TX)
- …with innovative services, tools and applications that improve the efficiency and effectiveness of CX agents *Role - We would like to add an Engineering Manager ... job duties): * Wear multiple hats of Customer Experience, CX Agent Experience and Technology leader to deliver secure,...an engineering team and guide the development of essential product features and underlying infrastructure. * Coach your direct… more
- Amazon (Austin, TX)
- …new programs for customers around the world. What will you do? As a Senior Product Manager , you will lead initiatives to improve the Import Fees experience for ... experience for millions of cross-border customers along with the CX features presented to them every day from Search...end product delivery - Experience as a product manager or owner - Experience owning… more
- NRG Energy, Inc. (TX)
- …with NRG on Facebook, Instagram, LinkedIn and X. **Job description** The Senior Manager , Research & Customer Experience ( CX ) will be responsible for research, ... insight interpretation and data file management to support the CX & Insights function within NRG Consumer Energy. The...& Insights function within NRG Consumer Energy. The Senior Manager will work with a cross section of the… more
- Coinbase (Austin, TX)
- …all times. * *Develop deep domain expertise: *Ensure your team deeply understands finance, CX , HR, compliance and product data, building targeted data marts and ... build and manage the Analytics Engineering team supporting finance, CX , HR, compliance and other product teams....supporting finance, CX , HR, compliance and other product teams. Your team will create domain-specific data marts,… more
- Verint Systems, Inc. (Austin, TX)
- …every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX Automation. We ... the art of the possible. As a Demo Strategy Manager , you will lead a presales team, ensuring timely...assets. In this role, you will work closely with Product Management, Go to Market, and the Presales Consulting… more
- Verint Systems, Inc. (Austin, TX)
- …opportunities. Learn more at www.verint.com . **Overview of Job Function:** Verint's Manager , Engineering leads one or more product engineering teams within ... Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX...our WFM product family. This Manager serves as a driver to organize development, quality… more
- Verint Systems, Inc. (Austin, TX)
- …every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX Automation. We ... Learn more at www.verint.com . **Overview of Job Function:** The Senior Manager , Financials Applications, will play a pivotal role within the IT Corporate… more
- Amazon (Austin, TX)
- …will have a broad role - part market maker, part operator and part general manager - and will build a strategy focused on outcome-based selling, winning new customer ... customer challenges. As the voice of the customer, your findings will influence product teams to help them evolve the products and address issues, concerns, and… more
- DoorDash (Austin, TX)
- …at DoorDash. About the Role We're looking for an experienced Integrated Marketing Manager to join our B2B Integrated Marketing team focusing on our DoorDash for ... our key products within DoorDash for Business across key product surfaces. This role will focus on our efforts...existing integrated strategy. With close mentorship from the Senior Manager , DDfB Marketing and in collaboration with the DDfB… more
- Amazon (Dallas, TX)
- …lines of effort. The first is deployment project management, and the second is product ramp-up support. On a daily basis you will be expected to collaborate with ... hardware engineering, technical program and product managers, and internal customers including site maintenance and operations teams, to ensure the product you… more