- Serco (Panama City, FL)
- …team of managers, business operations analysts, and deployment specialists working closely with the AFCEC/ CX customer as a Program Manager . In this role you ... **Position Description** Looking for a Program Manager opportunity at a place where you can make a difference every day? Discover this great opportunity in our… more
- Deloitte (Boca Raton, FL)
- …Recruiting for this role ends on January 30, 2026. Work You'll Do An Oracle Cx Senior Manager works with Sales and Service leadership to identify prospects, ... deliver field service transformation projects to them. The Senior Manager is a thought leader and helps build collateral...be eligible to participate in a discretionary annual incentive program , subject to the rules governing the program… more
- The Hertz Corporation (Tallahassee, FL)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product,...Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement &… more
- Coinbase (Tallahassee, FL)
- …and grow a team of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect and lead core data modeling ... times. * *Develop deep domain expertise: *Ensure your team deeply understands finance, CX , HR, compliance and product data, building targeted data marts and tools… more
- Coinbase (Tallahassee, FL)
- …Attendance is expected and fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, which is ... support contacts. You'll lead a distributed team of product managers, technical program managers, and designers across North America and India, guiding them to… more
- Coinbase (Tallahassee, FL)
- …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is ... customer and agent experiences. * Partner with Product and CX to use metrics, customer feedback, and voice-of-customer insights...and non-technical leaders with ease via weekly and monthly program updates. *What we look for in you:* *… more
- The Hertz Corporation (Estero, FL)
- …our Service Recovery function for North America Customer Care. As the Manager of Service Recovery, you will ensure that when customers experience challenges, ... and the VP of Customer Experience to align recovery efforts with organizational CX goals. + Develop and document best practices, playbooks, and training content to… more
- Coinbase (Tallahassee, FL)
- …friction before it impacts our users. We partner closely with Product, Engineering, CX Operations, and Automation teams to build systems that predict and reduce ... excellence, including data scientists and data engineers. * Partner with CX leadership, Product, and Engineering to proactively identify, measuring, and reducing… more
- Coinbase (Tallahassee, FL)
- …of product and support to transform the customer experience. We're hiring a Program Manager , Coinbase One, to evolve Priority Support into a best-in-class ... driving targeted improvements. *What We're Looking For* * 5+ years in CX program management, project management, or product operations * Proven success leading… more
- Pfizer (Tampa, FL)
- …all over the world to touch millions of lives. We are seeking a Senior Manager of User Experience to embed within our Forward Impact Teams (FIT pods), which deliver ... at unprecedented speed through AI augmentation. You will collaborate closely with CX Leads and stakeholders to align priorities, gather feedback, and adapt solutions… more