- Coinbase (Austin, TX)
- …automation, and optimizing customer support interactions to create an effortless experience. As a CX Technical Program Manager , you will play a critical role ... and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the most trusted and value… more
- Coinbase (Austin, TX)
- …collaboration, connection, and alignment. Attendance is expected and fully supported. As the CX Compliance Program Manager at Coinbase, you'll lead the ... accessible to everyone. We are seeking an experienced Compliance Program Manager to oversee the execution of high-priority regulatory compliance Programs… more
- Coinbase (Austin, TX)
- …Consumer and Compliance operations. We're seeking a data-driven, operationally minded Senior Manager , CX Consumer Analytics to lead a team of analytics ... engineers in service of our Consumer CX operations, including Core, Social, and Specialty Operations support. This leader will be responsible for delivering the… more
- Coinbase (Austin, TX)
- …leaders. * Drive contractual standardization in partnership with Sourcing, ensuring that CX vendor contracts evolve with business requirements. Act as the central ... CX point of contact for BPO contract management. *...their corresponding links. Additionally, Coinbase participates in the [E-Verify program ](https://static-assets.coinbase.com/e-verify.pdf) in certain locations, as required by law. Coinbase… more
- Stantec (Plano, TX)
- …contract Cx requirements. - Confers with the Sr. Commissioning Manager to develop and implement programs and procedures affecting Commissioning. - Develops ... new heights. Your Opportunity Under general direction of the Sr. Commissioning Manager , initiates and coordinates the development and implementation of the Airport… more
- Stantec (San Antonio, TX)
- …Join us and design your place with Stantec. Your Opportunity The Project Manager is directly responsible for the overall successful execution and delivery of the ... to the Client, according to the contract. The Project Manager represents and is the primary administrator and communications...and oversees project tasks to be performed by other Cx team members. - Manage assigned projects through all… more
- The Hertz Corporation (Austin, TX)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product,...Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement &… more
- Stantec (Austin, TX)
- …valued clients and their projects throughout Texas, Southwest and Gulf Regions. - Develop Cx plans and specifications. - Attend Cx pre-proposal meetings, Cx ... kick-off meetings and additional meetings as required for designated Cx projects. - Execute and manage commissioning assignments encompassing both in office and… more
- Coinbase (Austin, TX)
- …and alignment. Attendance is expected and fully supported. * *Team* - EAA CX Agent Experience organization is a vital part of Coinbase's Enterprise Applications and ... of bringing a billion users on chain. The EAA CX AE organization is responsible for building the customer...*Role* - We would like to add an Engineering Manager to help extend our platform at Coinbase in… more
- Coinbase (Austin, TX)
- …and grow a team of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect and lead core data modeling ... times. * *Develop deep domain expertise: *Ensure your team deeply understands finance, CX , HR, compliance and product data, building targeted data marts and tools… more