- Coinbase (Austin, TX)
- …friction before it impacts our users. We partner closely with Product, Engineering, CX Operations, and Automation teams to build systems that predict and reduce ... excellence, including data scientists and data engineers. * Partner with CX leadership, Product, and Engineering to proactively identify, measuring, and reducing… more
- Mass Markets (Killeen, TX)
- …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive performance across our customer… more
- Mass Markets (Dallas, TX)
- …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... industry-leading organization. Looking to add an experiencedCall Center Client Account Manager Ito support complex business process outsourcing accounts. This role… more
- Insight Global (Irving, TX)
- Job Description Insight Global is looking for an AI & Automation Manager . This role is both hands-on and strategic, responsible for defining the AI & Automation ... BS&T transformation objectives. * Partner with Product Leads (CCaaS, WFM, CRM, CX Analytics) to identify automation opportunities that enhance agent efficiency and… more
- Mass Markets (Killeen, TX)
- …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... We are seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA function in our BPO...country where the job is based. Subject to the program and location of the position + Must be… more
- Coinbase (Austin, TX)
- …of product and support to transform the customer experience. We're hiring a Program Manager , Coinbase One, to evolve Priority Support into a best-in-class ... driving targeted improvements. *What We're Looking For* * 5+ years in CX program management, project management, or product operations * Proven success leading… more
- Fluor (Houston, TX)
- …for this role. **Job Description** As the Data Center - General Construction Manager , this individual will oversee and direct the performance of all field ... of responsibility. This role may be referred to as Manager IV, Construction. In this role, you will: *...use of word processing, e-mail, spreadsheets and electronic presentation program * Ability to learn and apply knowledge of… more
- Mass Markets (TX)
- …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... country where the job is based. Subject to the program and location of the position + Must be...MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that… more
- Mass Markets (Killeen, TX)
- …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... country where the job is based. Subject to the program and location of the position + Must be...MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that… more
- Meta (Temple, TX)
- **Summary:** Meta is seeking a Regional Quality Manager to join our Data Center Design, Engineering & Construction Team. Our team's mission is to optimize the ... capacity availability, and capital conservation. **Required Skills:** Regional Quality Manager - Data Center Design, Engineering & Construction Responsibilities: 1.… more