- Amazon (Seattle, WA)
- …into the most trusted high-end online shopping destination. We are seeking a Program Manager (PM) with a strong background executing complex Customer Experience ... ( CX ) initiatives for Retail that involve content integration and...feature expansions. Key job responsibilities - Manage and prioritize program life-cycles, often complex and cross-functional, and deliver projects… more
- Amazon (Seattle, WA)
- …Design and Research Studio seeks a talented, motivated Senior UX Program manager to lead our customer experience ( CX ) quality assurance program . ... user experience before reaching our customers. As Senior UX Program Manager , you will oversee the day-to-day..., you will oversee the day-to-day operations of our CX -quality review process, optimizing workflows for intake, scheduling, and… more
- Amazon (Bellevue, WA)
- …The Last Mile Short Term Labor Planning Products team is seeking an experienced Program Manager to define and lead product and feature rollout processes, as ... planning technology and processes. The ideal candidate will combine strong program management skills with customer experience expertise, a passion for operational… more
- Amazon (Bellevue, WA)
- …vision is to build world-class Al-based services to improve conversational CX across endpoints, modalities, and locales. Our industry leading solutions empower ... Domains and Horizontal CX owners to rapidly scale and optimize their experiences....internal customer teams. Setting milestones that help achieve the program target dates. - Standup mechanisms to track and… more
- Amazon (Seattle, WA)
- …The Kindle/Books Design and Research Studio seeks a talented, motivated Senior UX Program manager to mature Design Operations by driving programs that improve ... Studio teams to adopt and leverage design systems and CX guidelines, and improving connective tissue across product teams....millions and millions of readers. As a Senior UX Program Manager , you will be trusted to… more
- Amazon (Seattle, WA)
- …Defect Elimination (WWDE), we are seeking a dynamic, organized, and experienced Sr. Program Manager to manage our Voice of Customer Mechanism. You collaborate ... technical audiences. As a Voice of Customer (VoC) Sr. Program Manager overseeing the VoC mechanism design,...insights, and develop strategies to enable stakeholder team address CX pain points and improve customer experiences. - Global… more
- Amazon (Seattle, WA)
- …support our growth we are looking for a talented, driven, and highly analytical Program Manager with proven experience scaling product and catalog launches. The ... have high attention to detail, a high bar for CX , and a bias for action to implement catalog...* Analyze performance results to drive improvements in the program * Provide reporting and analysis Basic qualifications Experience… more
- Verint Systems, Inc. (Olympia, WA)
- …every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX Automation. We ... Job Function:** We are looking for an Analyst Relations Manager to help expand and execute a high-impact, strategic...help expand and execute a high-impact, strategic analyst relations program . This includes working with the Sr. Director and… more
- Amazon (Seattle, WA)
- …and voice of the customer feedback. A day in the life As an Engagement Program Manager on the Alexa Preview Team, you will conduct comprehensive analysis of ... beta participant performance data and program trends. Collaborate proactively with Global team members across...to encourage each other's individual growth while delivering excellent CX to the customers. Basic Qualifications - 3+ years… more
- Amazon (Seattle, WA)
- …The Special Projects & Investigations team is looking for a motivated, data savvy Sr. program manager to act as a force multiplier on our team's discoveries ... partners, by enabling our selling partners to provide great CX while ensuring bad actors are kept out of...come join us. Basic Qualifications - 5+ years of program or project management experience - Experience using data… more
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