- Amazon (Seattle, WA)
- …around the world. Our team is seeking a customer obsessed and highly organized program manager to own strategic programs with immediate customer facing impact ... appropriate * Making prioritization and tradeoff decisions based on CX and program goals * Communicate progress...and tradeoff decisions based on CX and program goals * Communicate progress through recurring mechanisms, distilling… more
- Amazon (Seattle, WA)
- …for entertainment anytime, anywhere. Key job responsibilities As a Principal Technical Program Manager , you lead complex, Prime Video-wide initiatives in both ... robust infrastructure that powers them. You will partner with UX designers, CX developers, Video engineers, and infrastructure teams to create sophisticated, premium… more
- Amazon (Bellevue, WA)
- …The Last Mile Short Term Labor Planning Products team is seeking an experienced Program Manager to define and lead product and feature rollout processes, as ... planning technology and processes. The ideal candidate will combine strong program management skills with customer experience expertise, a passion for operational… more
- Amazon (Seattle, WA)
- …worldwide. The Kindle Sync Team is looking for a passionate, results-oriented Technical Program Manager who will be responsible for delivering engaging and ... you will work directly with multiple teams across development, program /product management, and the broader Amazon tech community to...annotations (ie text sticky notes, highlights, bookmarks). - Sync CX features such as MRPR (most recent page read… more
- Amazon (Bellevue, WA)
- …vision is to build world-class Al-based services to improve conversational CX across endpoints, modalities, and locales. Our industry leading solutions empower ... Domains and Horizontal CX owners to rapidly scale and optimize their experiences....internal customer teams. Setting milestones that help achieve the program target dates. - Standup mechanisms to track and… more
- Amazon (Seattle, WA)
- …for Rufus, Search, and Alexa Shopping businesses: (1) LLM Data (2) Automated CX Quality Metrics and Root Cause Analysis (3) LLM Infrastructure. We do this ... and deployment of LLM infrastructure, data pipelines, and automated CX quality measurement systems while ensuring scalability, security, and cost-effectiveness… more
- Amazon (Seattle, WA)
- …shape the future of Amazon's cloud-based voice service and Echo devices. As a Program Manager , you'll drive beta programs to gather critical customer feedback on ... to make your mark. Key job responsibilities As a Program Manager on the Alexa Preview team,...to encourage each other's individual growth while delivering excellent CX to the customers. Basic Qualifications - 7+ years… more
- Amazon (Seattle, WA)
- …Defect Elimination (WWDE), we are seeking a dynamic, organized, and experienced Sr. Program Manager to manage our Voice of Customer Mechanism. You collaborate ... technical audiences. As a Voice of Customer (VoC) Sr. Program Manager overseeing the VoC mechanism design,...insights, and develop strategies to enable stakeholder team address CX pain points and improve customer experiences. - Global… more
- Amazon (Seattle, WA)
- …partnership with Tech, Program and Operations Teams. As a Senior Product Manager , you will work across leadership and cross-functional teams to define the vision ... In-Store Product team is looking for a Sr Product Manager for Checkout & Payments. This role will own...customer and associate as we advocate for a bar-raising CX through improved product experiences. A successful candidate thinks… more
- Verint Systems, Inc. (Olympia, WA)
- …every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX Automation. We ... Job Function:** We are looking for an Analyst Relations Manager to help expand and execute a high-impact, strategic...help expand and execute a high-impact, strategic analyst relations program . This includes working with the Sr. Director and… more