• HVAC Controls Systems Analyst II

    ENFRA (Houston, TX)
    …pillars of our continued success. **Overview** The IS Technical Services Building Systems Analyst II (BSA II ) is highly skilled member of the IS Technical ... judgement, using our company and energy management industry best practices. The BSA II should possess the ability to work independently to perform most assignments,… more
    ENFRA (10/18/25)
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  • Human Resources Business Partner II

    Mass Markets (Killeen, TX)
    …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... + Partner with remote HR teams and the HR Manager to address HR-related matters and initiatives + Align...country where the job is based. Subject to the program and location of the position + Must be… more
    Mass Markets (10/09/25)
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  • Call Center Client Account Manager I

    Mass Markets (Dallas, TX)
    …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... industry-leading organization. Looking to add an experiencedCall Center Client Account Manager Ito support complex business process outsourcing accounts. This role… more
    Mass Markets (11/14/25)
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  • Contact Center Client Services Manager

    Mass Markets (Killeen, TX)
    …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... are looking for a client-focused and relationship-driven Client Services Manager to serve as the primary liaison between our...country where the job is based. Subject to the program and location of the position + Must be… more
    Mass Markets (09/03/25)
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  • Contact Center Quality Assurance Manager

    Mass Markets (Killeen, TX)
    …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... We are seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA function in our BPO...country where the job is based. Subject to the program and location of the position + Must be… more
    Mass Markets (09/03/25)
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  • Manager of Accounting

    Mass Markets (TX)
    …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... country where the job is based. Subject to the program and location of the position + Must be...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
    Mass Markets (10/14/25)
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  • Call Center Customer Service Manager

    Mass Markets (Killeen, TX)
    …industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive performance across our customer ... of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish,… more
    Mass Markets (10/09/25)
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  • Call Center Operations Manager

    Mass Markets (Killeen, TX)
    …+ Must be authorized to work in the country where the job is based. Subject to the program and location of the position + Must be willing to submit up to a LEVEL ... II background and/or security investigation with a fingerprint. Job...MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that… more
    Mass Markets (10/10/25)
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  • Inbound Helpdesk Representative

    Mass Markets (Killeen, TX)
    …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... customer questions + Escalate complex issues to the appropriate team or manager + Ensure first-call resolution through effective problem-solving + Stay current on… more
    Mass Markets (10/03/25)
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  • Customer Service Representative (Nights)

    Mass Markets (Killeen, TX)
    …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... + Escalate complex cases to the appropriate team or manager + Stay updated on products and processes by...country where the job is based. Subject to the program and location of the position + Must be… more
    Mass Markets (10/13/25)
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