- WSP USA (New York, NY)
- This Opportunity WSP USA is initiating a search for a Full-time ** Cx Project Manager (Electrical)** for our New York office. Plans and conducts work ... completes small to medium projects by organizing and controlling project elements. Works closely with Project Managers (PM) or Senior Project Field Engineers… more
- Acxiom (Albany, NY)
- The Manager , Customer Experience & Experimentation plays a critical role in driving continuous improvement across the customer lifecycle by analyzing, optimizing, ... translating these insights into data-driven optimization strategies and experiments, the manager helps shape more seamless, engaging, and personalized journeys that… more
- Coinbase (Albany, NY)
- …leaders. * Drive contractual standardization in partnership with Sourcing, ensuring that CX vendor contracts evolve with business requirements. Act as the central ... CX point of contact for BPO contract management. *...executing multi-year strategies for vendor site operations * Strong project management skills with experience in site lifecycle management… more
- Coinbase (Albany, NY)
- …automation, and optimizing customer support interactions to create an effortless experience. As a CX Technical Program Manager , you will play a critical role in ... and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the most trusted and value… more
- Central Hudson Gas & Electric Corporation (Poughkeepsie, NY)
- …+ Wellness Reimbursement Program + Paid Holidays and Vacation **What is a Technology Project Manager ?** A Technology Project Manager reports to ... projects in a matrix environment to achieve measurable business objectives. The Technology Project Manager oversees the entire project lifecycle from… more
- Verint Systems, Inc. (Albany, NY)
- …every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX Automation. We ... the art of the possible. As a Demo Strategy Manager , you will lead a presales team, ensuring timely...partners, press, and analysts. Familiarity with Verint or similar CX Automation, CCaaS or Workforce Engagement products required. **Principal… more
- FST Technical Services (New York, NY)
- FST Technical Services Commissioning ( Cx ) division is one of the leading Cx firms in the country. We partner with clients for quality assurance in the design, ... tested to meet the clients requirements and design intent. The Engineering Manager is responsible to directly manage, support and provide direction and leadership… more
- DoorDash (New York, NY)
- …are relevant to them. About the Role As a Lifecycle Marketing Associate Manager , you will be responsible for communications and programs to grow customer engagement ... able to think big picture and ideate on the Cx lifecycle in one moment, and seamlessly transition into...of business at DoorDash. You will report to our Manager of Lifecycle on New Verticals on our Consumer… more
- Verint Systems, Inc. (Albany, NY)
- …every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX Automation. We ... Learn more at www.verint.com . **Overview of Job Function:** The Senior Manager , Financials Applications, will play a pivotal role within the IT Corporate… more
- Amazon (New York, NY)
- …you've come to the right place. Amazon Ads is looking for a Senior Manager of Product Release Manager to lead release management globally for advertising ... operational readiness. The RM actively drives discussions cross org for CX /service team usability, feature design trade-offs, product gap prioritization, and… more
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