- Capital One (Mclean, VA)
- …is establishing a robust data infrastructure for capturing customer experience data (eg across our app, call center , and branches/cafes), synthesizing ... The Senior Business Director for Customer Experience Strategy will lead a team of ~17 analysts in the Retail...pillars 1) Future of Retail Bank Servicing 2) Call Center Strategy & Analytics and 3) Customer Experience Measurement… more
- Amazon (Herndon, VA)
- …culture that welcomes bold ideas and empowers you to own them to completion. The AWS Data Center Planning Team is searching for a Sr. Program Manager to lead ... align on both short- and long-range demand plans for data center capacity and the infrastructure response...manage strategic execution, including supporting the acquisition of long lead infrastructure for the AWS regions you own. You… more
- Quality Technology Services, LLC (Ashburn, VA)
- …to: Electrical, Mechanical, Capital Improvement Projects, SG&A, IT, MRO, Facilities Maintenance, Data Center Infrastructure Fit-outs and Data Connectivity. ... and strategies to a "best in class" Supply-Chain for data center providers + Identify and leverage...+ Coordinate Facilities' purchasing activities across national portfolio of data centers + Lead supplier selection &… more
- Quality Technology Services, LLC (Ashburn, VA)
- …you will shape and lead QTS's EHS strategy across our national data center portfolio. You will ensure regulatory compliance, drive continuous improvement, ... (CSP) credentials and bring deep expertise in utility and/or data center environments. You thrive in dynamic...of growing and mentoring teams, and are ready to lead QTS into the next era of EHS excellence.… more
- Verint Systems, Inc. (Richmond, VA)
- …is positioned in the customer accounts as the "platform of choice" for their contact center . + Present In-depth Verint's Engagement Data Hub to senior IT and ... **Principal Duties and Essential Responsibilities:** + Operate as the lead technical SME selling CX automation solutions to C-suite...+ Maintain an in-depth knowledge of machine learning and data science. The Platform Consultant will be an expert… more
- Google (Reston, VA)
- …in demand planning and long-range forecasting. + 5 years of experience in data center hardware category management, including agreement and supplier development. ... of experience managing cross-functional or cross-team projects. + Experience with data center MEP (Mechanical, Electrical, Plumbing) equipment and associated… more
- M. C. Dean (Vienna, VA)
- …research, designing, testing, and implementing hardware and software solutions for data center and virtual infrastructure technologies. + Strong engineering ... + Active Directory and defining, implementing, and maintaining Group Policy. + Data center networking fundamentals (experience with software defined data… more
- Bank of America (Richmond, VA)
- …to lead the programs. We are looking for a senior leader who can lead the Contact Center and Interactive Voice Response Authentication Strategy and drive the ... data driven business cases for transformation initiatives. + Lead efforts to prioritize investments in IVR & Contact... efforts to prioritize investments in IVR & Contact Center authentication capabilities. + Build and maintain a coalition… more
- Oracle (Richmond, VA)
- …with both Oracle's and external regulatory requirements. You will collaborate with data center engineering teams, vendors, compliance managers, and security ... posture, regulatory compliance, and operational resilience across all critical data center sites worldwide. + Set standards...and technical roadmap for rack-level protection systems in Oracle data centers. + Lead the integration of… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …processes, improve service delivery, and meet business objectives. Team Leadership: Lead and manage the distribution center workforce, ensuring alignment ... performance, contributing to the overall success of the distribution center . Works in collaboration with various teams-including Merchandise Planning, Distribution… more