- Pearl Interactive Network (Albany, NY)
- …to help monitor, evaluate, and enhance performance across our contact center operations. The **Quality Assurance Analyst (QAA)** is responsible for ensuring ... customer interactions, and service outcomes. + **Reporting & Analysis:** + Analyze data to assess the effectiveness of customer service operations and identify… more
- Monroe Plan for Medical Care (Bath, NY)
- …experiencing homelessness. In this role, you'll go beyond traditional case management - working hands-on to coordinate care, advocate for essential services, ... sponsored health insurance. Monroe Plan is the largest Care Management Agencies serving 28 counties and over 3000 members...the SOS program model and should be front and center of the care delivered by the Care Manager.… more
- Research Foundation CUNY (New York, NY)
- … of independent and external audits and financial reviews; and providing data , information, management expertise, and other supports to CUNY's research ... artistic communities of Tribeca and SoHo, the dynamic downtown financial district, and the center of New York City government at City Hall. BMCC prides itself on the… more
- Kyndryl (New York, NY)
- …requirements. + Good problem-solving and analytical skills, sensitive to privacy and data management rules and detail orientated. + Excellent interpersonal and ... with global payroll calendars. + Manage and support Incident Management /RCA and employee Query Handling via My Kyndryl. +...Communicate regularly with Tier 1, Tier 2, and Service Center Leads to ensure alignment of payroll practices. +… more
- Bank of America (Staten Island, NY)
- …. Active Listening . Business Development . Credit and Risk Assessment . Data Collection and Entry . Pipeline Management **Minimum Education Requirement:** High ... with internal and external centers of influence (ie financial center partners, realtors, etc.) to originate mortgage transactions, identifying relationship… more
- Pfaudler, Inc. (Rochester, NY)
- …but are not limited to: + Digital Marketing: Develop and implement data -driven digital marketing campaigns to engage and attract potential customers. + Social ... platforms to build brand visibility and customer engagement. + Website Management & Optimization: Update website content, optimize SEO/SEM strategies, and analyze… more
- Binghamton University (Binghamton, NY)
- …public locations (Glenn G. Bartle Library, Science Library and the University Downtown Center Library) and an off-site Collections Management Facility, our aim ... oversee key services such as interlibrary loan, document delivery, and the management of a newly-renovated high-density storage facility that houses more than… more
- Micron Technology, Inc. (Syracuse, NY)
- …programs and corporate social responsibility initiatives. Communicate key supplier management updates and decisions to multiple levels in the organization ... including Senior Leaders or Executives. Enlist senior management , when appropriate, to help reinforce commitment and involvement...and relevant to the regional marketplace. Serve as the center of knowledge for assigned category and share knowledge… more
- CUNY (New York, NY)
- …builds, upgrades and maintains the University's network, and operates the University's Data Center and Service Desk. Additionally, CIS manages the processes ... Resource Planning (ERP) solution that integrates student administration, financial management , and human resources operations across CUNY's 25 colleges. Lastly,… more
- ServiceNow, Inc. (New York, NY)
- …(solution, messaging, etc.) into account strategy, forming relationships with key buying center executives, and helping shorten deal lifecycles by helping the team ... that to feed/fuel customer efforts within this industry. Utilize data to influence / change behaviors to drive results...communicator! **Qualifications** + 12+ years of sales & sales management experience in the disputes and payments space with… more