- Orlando Utilities Commission (Orlando, FL)
- …+ Minimum of seven (7) years of experience in a customer call center operations environment or direct customer service, handling higher order requests ... Metrics (ie Customer Satisfaction (CSAT) scores, compliance, quality, and productivity) + Call center operations ; + Call volume charts and graphs; + Attendance… more
- The Hertz Corporation (Tallahassee, FL)
- …looking for a strategic and operational powerhouse to lead our North American contact center operations and continue to transform our service recovery model. As ... results in customer-facing environments. Whether your background is in contact center operations , loyalty strategy, customer segmentation, or CX design,… more
- NTT America, Inc. (Tallahassee, FL)
- …will be a strategic leader defining and executing go-to-market strategies for NTT DATA 's data center modernization, edge computing, and Artificial ... Offering Enhancement: Collaborate with solution architects and delivery teams to ensure data center , edge, and AI offerings are market-relevant and competitive.… more
- CSL Plasma (Longwood, FL)
- …in order to support the operations and quality requirements for business operations . + Reporting compliance status data to operational quality management + ... immediate support to the Assistant Manager of Quality in monitoring plasma center processes to ensure overall compliance with CSL Operating Procedures, as well… more
- Amentum (Kennedy Space Center, FL)
- …and implementation of ground systems capabilities, flight hardware processing, and launch operations at NASA's Kennedy Space Center (KSC) in Florida. These ... tasks will support the International Space Station, Ground Systems Development and Operations , and the Space Launch System, Orion Multi-Purpose Crew Vehicle, and… more
- Amentum (Kennedy Space Center, FL)
- …and implementation of ground systems capabilities, flight hardware processing, and launch operations at NASA's Kennedy Space Center (KSC) in Florida. These ... processing operations at multiple facilities across the Kennedy Space Center Launch Complex. **Responsibilities** Areas of responsibility include, but are not… more
- Kedplasma (Temple Terrace, FL)
- …of: relevant experience, education and certifications. **JOB SUMMARY** Assists and supports the Center Manager in the daily operations of a plasma collection ... center . Supports Center Manager in all aspects of center performance, including quality and compliance, operations , and financial aspects including… more
- WTW (Tampa, FL)
- …Sales Director. **How the Position Works** The Sales Director will oversee the daily operations of the call center and their employees and should have experience ... and professionalism. + Provide strategic direction for the sales center , aligning operations with organizational objectives and... with organizational objectives and values. + Analyze sales center metrics, KPIs, and performance data to… more
- Under Armour, Inc. (Tallahassee, FL)
- …. * Participate in training programs for new and current teammates. * Partner with Operations Team to gather contact data , reporting out on KPI's on a daily ... **Purpose of Role** The Customer Service Systems Operations Analyst is responsible for contributing to an… more
- TECO Energy (Brandon, FL)
- …recommendations in support of key Tampa Electric and Peoples Gas company's Contact Center (CC) operations . The position also performs administration of CC, CE ... works closely with the Manager, Workforce Management and Planning, the Managers, Contact Center , Human Relations (HR) and TECO payroll to ensure employee time off is… more