- Adams and Associates (Callicoon, NY)
- …their actions and behavior. Operational Support: Provides timely operational support for Center operations to ensure quality programs and services. Pursues ... student/staff safety awards program.o Compiles, analyzes and summarizes safety/security data and takes appropriate actions to resolve issues and...improvement in Center operations to fulfill program objectives.o Exchanges… more
- Synchrony (New York, NY)
- …responsible for driving operational excellence across all facets of technology operations . This leader will oversee the transformation of service delivery, end-user ... experience across the organization. Key areas of responsibility include **ServiceNow operations ** , **VDI** , **messaging and mobile infrastructure** , **video and… more
- ConnectLife (Williamsville, NY)
- …of Donor Referral Services Job Summary Responsible for the overall management and operations of the Donor Referral Center . Oversee the referral and authorization ... process, and all related operations . Promote an environment of continuous performance improvement to...years of management/supervisory experience required. + Experience supervising call center required. + Experience with strategic goal setting and… more
- Verint Systems, Inc. (Albany, NY)
- …in AI and Data Science. + 10+ years of in-depth experience with contact center operations - either in a vendor capacity or through the implementation of ... customer accounts as the "platform of choice" for their contact center . + Present In-depth Verint's Engagement Data Hub to senior IT and Data Science teams.… more
- The New York Public Library (New York, NY)
- …Intra-City agreements and budget modification forms + Maintain and manage all NYPL's Cooling Center data in real-time + Manage NYPL energy training and outreach ... usage and identify energy-saving opportunities in buildings, implement energy-efficient operations and maintenance (O&M) practices, and oversee the delivery of… more
- Cayuse Holdings (Albany, NY)
- …raw data into actionable intelligence that shapes both day-to-day operations and long-term service outcomes for our client's customers. This position performs ... **Overview** The Senior Reporting & Analytics Lead will leverage data analytics and reporting to drive operational efficiency, identify performance trends, and… more
- Kelly Services (Ballston Spa, NY)
- …and compliance initiatives across our distribution center . Working closely with operations and senior leadership, you will analyze data , identify trends, and ... knowledge of data ?collection and statistical methods. + Familiarity with distribution? center or logistics operations preferred. + Experience with SAP is… more
- Ellis Medicine (Schenectady, NY)
- …Information Services, Customer Service, Patient Scheduling, Telephone Operators and Call Center operations . Primary responsibilities will focus on; revenue ... ED Flow Coordinators, Patient Access Ambassador program, Customer Service program, Call Center operations , and Telephone Operator services. + Recognizes and… more
- CUNY (New York, NY)
- …the University's core mission, operates and maintains the University's network, the enterprise Data Center , and the CUNY Service Desk. Additionally, CIS manages ... IT assets, maintains the security posture by operating the CUNY Security Operations Center (SOC), develops disaster recovery plans for business continuity,… more
- WNYC, NY Public Radio (New York, NY)
- …The ideal candidate is capable of blending strategic vision with campaign execution, operations management, and data analysis, as well as confidently presenting ... with sponsorship, finance, and development teams to provide audience data that supports revenue goals. Marketing Operations ...We continuously strive to place our employees at the center of our thinking and elevate inclusive practices to… more