- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video ... QA support to monitor performance for all Military OneSource operations to meet minimum standards in the SLAs and...Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality improvement action… more
- C&W Services (Bronx, NY)
- …a proactive reliability program management and leadership role for fulfillment center operations , focusing on maximizing life, reliability and operational ... system support is available. + Work closely with FC Operations , Operations Engineering, FC Start up Team,...Central Reliability Team to both feed up information and data to help drive local and network change while… more
- Mount Sinai Health System (New York, NY)
- …The Project Manager II will be responsible for overseeing research operations , ensuring regulatory compliance, maintaining high-quality data standards, and ... policy reform. + Demonstrated leadership in managing complex research operations preferred + Prior experience in endocrinology or diabetes...abstracts, and presentations. * Play a key role in data capture, data extraction and analysis **… more
- CVS Health (Albany, NY)
- …implementing complex solutions to collect, process, and manage structured and unstructured data at massive scale, optimizing built and purchased platforms to ensure ... efficient and performant operations , and ensuring solutions align with the organization's goals. **Team Leadership and Mentoring:** Provide guidance and leadership… more
- Amazon (New York, NY)
- …and modernization plans, aligning application portfolios with business priorities and architecting data center exit strategies. - Act as a trusted advisor ... in the energy, utilities, and public service sectors. - Lead cloud operations transformations, including IoT integration, data and AI transformations, and… more
- City of New York (New York, NY)
- …needed a corrective action plan is implemented accordingly. - Coordinate with FIA Center Operations and Regional Administration to ensure information found in ... Operations /Regional Administration to convey information pertaining to FH operations /procedures/policies and workflows. Ensure information/ data for Job Stat… more
- AccentCare, Inc. (Brooklyn, NY)
- …scrubs for patient-facing employees Primary function: Work with the HRD, HRVP and Operations leaders to drive and implement HR strategy, with a focus on retention, ... employee growth. Partner with HR centers of excellence and operations leadership. HR Analytics: develop metrics and analyze trends...vendor audits; work with the AC Leave Team/HR Service Center to ensure that all NY-specific mandated leaves are… more
- Pearl Interactive Network (Albany, NY)
- …and delivery of complex programs supporting our clients and internal operations . The **Program Manager** (PM) coordinates and monitors the scheduling, pricing, ... and technical performance of company programs and operations . Ensures adherence to master plans and schedules, develops solutions to program problems, and directs… more
- JPMorgan Chase (New York, NY)
- …client satisfaction. + Develop and implement strategic plans to enhance service center operations , leveraging your proficiency in strategic planning and process ... career while leveraging your skills in control management and data analysis. Be part of a dynamic team that...in a financial institution, with a focus on service center operations . + Demonstrated proficiency in strategic… more
- Transdev (Garden City, NY)
- …including the elderly and persons of disability in a demanding call center environment. Work involves a large amount of verbal communication, by telephone; ... system. Position is under the direct supervision the Call Center Manager. All telephone calls are recorded and monitored...global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team… more