- Navy Federal Credit Union (Vienna, VA)
- …is responsible for three of Navy Federal Credit Union's anchor platforms. The EPES Center of Excellence is a team that streamlines and standardizes operations ... of the EPES COE team are from the Automation Center of Excellence that was the foundation of citizen...tools and displays including those in PowerBI or other data visualization tools + Collaboratively draft content for RACIs,… more
- Mass Markets (VA)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ... success of a globally expanding, industry-leading organization. We are looking forcall center representativesto support our "Get Out the Vote" initiative. In this… more
- Amazon (Arlington, VA)
- …field, or equivalent experience - 3+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact center developer ... Rasa, Dialogflow, Lex, or Azure Bot Service) at enterprise scale in a contact center environment - 2+ years hands-on coding experience with REST APIs and web… more
- University of Virginia (Charlottesville, VA)
- …are expected to follow Standard Operating Procedures based on role within the Call Center or in Clinic setting. Depending on the team member assignment, all or some ... revision and implementation of work area procedures to ensure efficient operations and compliance with regulatory standards. + Constantly and consistently evaluates… more
- University of Virginia (Charlottesville, VA)
- UVA Orthopedic Center is one of the largest outpatient centers in the nation, offering a comprehensive range of orthopedic services, physical therapy, and ... under one roof. + Assists in assuring effective and efficient clinic operations while maintaining consistent and accurate communication with team members, referring… more
- Quality Technology Services, LLC (Ashburn, VA)
- The **Manager, Critical Operations ** is responsible for the Data Center facility technical strategy, continuous improvement, and development support. This ... will support the electrical, mechanical, FLS (Fire, Life, Safety), and DCIM ( Data Center Infrastructure management) platforms, and building and housekeeping… more
- Amazon (Arlington, VA)
- …real world problems with significant impact? The Generative AI Innovation Center helps AWS customers implement Generative AI solutions and realize transformational ... that harness the power of generative AI. Starting in 2024, the Innovation Center launched a new Custom Model and Optimization program to help customers develop… more
- Amazon (Arlington, VA)
- …leadership, and some technological depth in the following areas: analytics/big data , machine learning and generative artificial intelligence. This role will focus ... and emerging technologies by deploying Generative AI (or broader Data Science). You will partner with customers, AWS Sales,...teams to work collaboratively with the Generative AI Innovation Center and across teams About the team ABOUT AWS:… more
- Amazon (Herndon, VA)
- …and pursuit. We stay closely connected to our customers and bring valuable data and insights to our product teams, strengthening the product roadmap. Our team ... is made up of deep CX and Enterprise Contact Center domain experts who work directly with our customers...stay closely connected to our customers and bring valuable data and insights to our product teams, strengthening the… more
- Amazon (Arlington, VA)
- Description The Generative AI Innovation Center (GenAIIC) at AWS helps AWS customers accelerate the use of generative AI and realize transformational business ... background that enables you to interact with and give guidance to data /research/applied scientists and software engineers on the team. The ideal candidate will… more
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