- Mass Markets (Killeen, TX)
- …or older + High school diploma or equivalent + 2+ years of experience in call center operations management + Strong data entry and computer skills + Fluent ... has a strong work ethic. A background in call center operations management is required, with additional...is required, with additional experience in customer service, technical support , or back-office operations preferred. This is… more
- Mass Markets (Killeen, TX)
- …test. POSITION RESPONSIBILITIES Key Responsibilities: + Manage overall contact center operations , including staffing, performance, and service delivery. ... services companies in the USA, with a strong call center footprint and operations that extend across...+ Lead and mentor team leaders, supervisors, and support staff to achieve KPIs and SLAs. + Collaborate… more
- UTMB Health (Galveston, TX)
- …responsible for the overall development, maintenance, processing and management of the operations for the Service Center and associated transactional duties. The ... Associate Director Service Center - AE, Provost Service Center ...Administration, AE leaders and Institutional partners to ensure sustainable operations for the AE. **Responsibilities:** Operations +… more
- Sam Houston State University (Huntsville, TX)
- …to Testing Center services. Maintains direct oversight of all Testing Center operations , ensuring compliance with university policies and industry standards ... clarity, and consistency with institutional messaging. Collects, analyzes, and reports data related to Testing Center utilization, performance, and trends,… more
- Public Storage (Plano, TX)
- …prompts for Gen AI models + 7+ years of experience in supporting Contact Center Operations , including CCaaS platforms, IVR, CTI and WFM Tools. **Preferred ... Exchange. **Job Description** We are seeking a seasoned Sr. Manager of Contact Center Technical Solutions to support the strategic roadmap and hands-on… more
- Houston Methodist (Katy, TX)
- …education, etc.) **EXPERIENCE** + Three years of experience in healthcare setting/call center or customer service operations or successful completion of one-year ... systems, and online applications while balancing departmental resources. Obtains required data in order to support departmental and hospital clinical/financial… more
- Mass Markets (Dallas, TX)
- …account management of contact center clients. Experience in both contact center operations and client services or account management is preferred. Candidates ... services companies in the USA, with a strong call center footprint and operations that extend across...globally expanding, industry-leading organization. Looking to add an experiencedCall Center Client Account Manager Ito support complex… more
- Signet Jewelers (Midland, TX)
- …Position: Administrative Coordinator, Jewelers, Jeweler Apprentices Job Summary: The Design & Service Center Manager oversees day to day operations of a DSC ... questions and possible visits to store locations for additional support . You may also be assigned additional tasks by.... Other duties as assigned Administrative: . Oversees daily operations of the Design & Service Center … more
- DXC Technology (Plano, TX)
- …facilitating customer experience transformation. **Essential Job Functions:** + Oversees the day-to-day operations of the contact center operations Workforce ... helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures,...or more years of workforce management experience in contact center operations environments + Five or more… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ... of a globally expanding, industry-leading organization. We are looking forCall Center Claims Representativesto support inbound customer service, help desk,… more
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