- Houston Methodist (Katy, TX)
- …Management Analyst position is responsible for providing real-time intraday reporting and support for contact center operations . This position monitors ... service level achievement. Additional responsibilities include analyzing and interpreting data to deliver actionable insights to enhance operational efficiency. This… more
- Iron Mountain (Dallas, TX)
- …solutions, whether in information management, digital transformation, secure storage and destruction, data center operations , cloud services, or art storage ... contributions? If so, let's start the conversation. Iron Mountain is seeking a motivated Operations Support Coordinator to join our Operations team. In this… more
- Houston Methodist (Katy, TX)
- …degree preferred **EXPERIENCE** + Four years of experience in healthcare setting/call center operations + Healthcare setting knowledge and experience with a ... At Houston Methodist, the Senior Patient Access Center Representative position is responsible for assuring that...resources to perform verification of patient insurance. Obtains required data in order to support departmental and… more
- Liberty Utilities (Tyler, TX)
- …is accountable for optimizing the performance of both internal and outsourced contact center operations serving gas and electric customers. This role ensures ... Manager, Vendor & Workforce Management (Utility Contact Center )) LU Service Corp. Joplin, MO, US, 64804Sierra...performance reviews). + Ensure vendors adhere to company policies, data privacy, and customer protection protocols. + Partner with… more
- Cognizant (Plano, TX)
- **Title:** **US Regional Delivery Center Head** **About the role:** As a Vice President - US Regional Delivery Center Head, you will serve as the senior ... across all centers. In addition, you will manage Americas Talent operations , integrating workforce planning, recruitment, enablement, and deployment to meet business… more
- Mass Markets (El Paso, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ... of a globally expanding, industry-leading organization. We're hiring Bilingual Call Center Representatives to support diverse client projects across industries.… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …design, build, production and distribution of operational reports based on contact center and business data . Reporting will provide performance information for ... various audience levels in operations , project management, contract leadership, and the client. Additionally,...PowerPivot and other reporting tools. + Gathers and prepares data from multiple sources to support information… more
- Veterans Affairs, Veterans Health Administration (Houston, TX)
- …Total Rewards of a Allied Health Professional The Michael E. DeBakey VA Medical Center (MEDVAMC) is a highly complex Level 1A VA Facility and provides diverse ... Veterans Justice Programs (VJO and HCRV), and the Community Resource and Referral Center (CRRC). Duties include but not limited to: Provides a full range of… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ... options + Use training resources and scripts to provide accurate information and support + Maintain confidentiality and handle sensitive data responsibly +… more
- CVS Health (TX)
- …heart, each and every day. **Company:** Oak Street Health **Title:** Contact Center Service Advocate I **Location:** Remote **Role Description:** The CC (Contact ... Center ) Service Advocate helps us meet the goal of...service to patients, addressing their inquiries and concerns. + ** Data Entry:** Accurately enter patient information and appointment details… more