• Access Center Workforce Management Analyst

    Houston Methodist (Katy, TX)
    At Houston Methodist, the Access Center Workforce Management Analyst position is responsible for providing real-time intraday reporting and support for contact ... center operations. This position monitors call volume trends, agent...service level achievement. Additional responsibilities include analyzing and interpreting data to deliver actionable insights to enhance operational efficiency.… more
    Houston Methodist (08/30/25)
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  • Senior Delivery Consultant - Connect and Lex,…

    Amazon (Dallas, TX)
    …role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a ... will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each...Cloud, AWS International Product, and the Generative AI Innovation Center . You'll join a diverse team of technical experts… more
    Amazon (09/13/25)
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  • Call Center Customer Service Manager

    Mass Markets (Killeen, TX)
    …products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule ... Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients....or equivalent + 2+ years of experience in call center operations management + Strong data entry… more
    Mass Markets (07/10/25)
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  • Remote Bilingual Call Center Representative…

    Mass Markets (San Antonio, TX)
    …products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule ... tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer… more
    Mass Markets (08/15/25)
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  • Contact Center System Lead

    Public Storage (Plano, TX)
    …public storage system strategy, identifies opportunities for efficiency, and supports innovative solutions for call flow and contact center optimization. May ... trade on the New York Stock Exchange. **Job Description** The Contact Center Systems Lead is responsible for overseeing the daily operation, configuration, and… more
    Public Storage (09/17/25)
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  • Center Operations Director - Houston Market

    ChenMed (Houston, TX)
    …We're rapidly expanding and we need great people to join our team. The Center Operations Director is responsible for center operations, including center ... The incumbent in this role will have primary responsibility for day-to-day center operations, including direct supervision of employees. The incumbent is accountable… more
    ChenMed (07/09/25)
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  • Call Center Claims Representative…

    Mass Markets (Killeen, TX)
    …products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule ... tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer… more
    Mass Markets (07/15/25)
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  • Cybersecurity Solutions Architect

    Netsync Network Solutions (San Antonio, TX)
    …and competence in multiple technologies and solutions . + Strong understanding of data center technologies and how they apply to the underlying Cybersecurity ... Description: Align with customers, partners, and internal teams, creating solutions to drive business value. Responsibilities: + Design complex Cybersecurity … more
    Netsync Network Solutions (09/18/25)
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  • Delivery Consultant - Connect and Lex, Amazon…

    Amazon (Dallas, TX)
    …role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a ... will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each...experience - 3+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact… more
    Amazon (09/13/25)
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  • Contact Center Manager

    Mass Markets (Killeen, TX)
    …products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule ... Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients....industry. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our… more
    Mass Markets (09/03/25)
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