- University of Rochester (Rochester, NY)
- …leadership and other departments, to provide evaluation and support of the Center ┐s operations and interests. RESPONSIBILITIES: The department utilizes the ... Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 400880 Center Trans Neuromedicine Work Shift: UR - Day (United States of America) Range:… more
- Amazon (New York, NY)
- …that are used by millions of companies worldwide to manage day-to-day operations . We will accomplish this by accelerating our customers' businesses through delivery ... looking for a software development engineer to join our Data Insights team. This individual will play a key...services? Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and… more
- Under Armour, Inc. (Albany, NY)
- …. * Participate in training programs for new and current teammates. * Partner with Operations Team to gather contact data , reporting out on KPI's on a daily ... are accurate across various campaigns * Collaborate with Contact Center leadership on reporting and dashboards to drive meaningful...Monitor agent behaviors to optimize efficiency * Support the Operations team in technical onboarding of new… more
- Evolent (Albany, NY)
- …+ Lead the **prioritization process** across engineering, data science, operations , and client needs, balancing technical complexity with business value. ... own the end-to-end delivery of product features, particularly those powered by data science and machine learning, working in close partnership with cross-functional… more
- NYSERDA (West Valley, NY)
- …Research and Development Authority (NYSERDA) owns the 3,300-acre Western New York Nuclear Service Center (also known as the Center or West Valley site) in the ... Town of Ashford in Northern Cattaraugus County, NY. The Center was the location of a spent nuclear fuel...contaminated buildings, below-ground tanks, soil, sediment, and groundwater. Site operations at that time also included the disposal of… more
- Amazon (New York, NY)
- …of global businesses. You will also be deeply familiar with legacy IT environments, with data center economics including data center migration and ... with startups to large enterprises. You will have the technical depth to understand on-premises infrastructure ( data ...cloud when compared to a traditional on-premises or co-located data center environment for our HCLS customers… more
- Evolent (Albany, NY)
- …knowledge and skills needed to excel in their roles. + Monitor daily contact center operations to ensure adherence to service levels and quality standards, in ... to play a pivotal role in leading our contact center team, ensuring the effective and efficient management of... team, ensuring the effective and efficient management of operations related to prior authorization services for healthcare companies.… more
- Verint Systems, Inc. (Albany, NY)
- …in AI and Data Science. + 10+ years of in-depth experience with contact center operations - either in a vendor capacity or through the implementation of ... Duties and Essential Responsibilities:** + Operate as the lead technical SME selling CX automation solutions to C-suite executive...accounts as the "platform of choice" for their contact center . + Present In-depth Verint's Engagement Data … more
- Iron Mountain (Albany, NY)
- …solutions, whether in information management, digital transformation, secure storage and destruction, data center operations , cloud services, or art storage ... or highly engineered and technical products + Experience in Data Center Infrastructure is highly desirable + Excellent verbal and written communication… more
- Otsuka America Pharmaceutical Inc. (Albany, NY)
- …documentation review, gap analysis, and risk assessment. + Provide expert technical oversight of downstream manufacturing operations at CDMOs, including ... Summary** **** The Associate Director, MSAT - Downstream provides specialized technical leadership and oversight for all downstream manufacturing processes for the… more