• Operations Manager

    Mass Markets (TX)
    …improve operational efficiency and effectiveness. + Track key performance metrics, analyze data , and prepare regular operational reports. + Work closely with client ... managers to meet their needs and expectations. + Lead and mentor a team of supervisors and staff...Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for… more
    Mass Markets (06/12/25)
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  • Global Account Manager (Houston, TX)

    Lenovo (Houston, TX)
    …levels within assigned Energy/Oil & Gas accounts. + **Strategic Account Planning:** Lead the creation and execution of multi-year account plans aligned to customer ... Management:** Maintain an accurate, up-to-date sales forecast and pipeline. Ensure data integrity within CRM systems. + **Contract and Commercial Negotiation:**… more
    Lenovo (06/04/25)
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  • Experienced Call Center Manager

    Mass Markets (Killeen, TX)
    …operations of the contact center, ensuring KPIs and SLAs are consistently met. + Lead and mentor supervisors, team leads, and support staff. + Analyze performance ... data and implement strategies for improvement. + Collaborate with...Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for… more
    Mass Markets (06/04/25)
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  • Contact Center Manager

    Mass Markets (Killeen, TX)
    …overall contact center operations, including staffing, performance, and service delivery. + Lead and mentor team leaders, supervisors, and support staff to achieve ... business needs and ensure alignment with service goals. + Analyze operational data and implement strategies to improve efficiency and customer satisfaction. + Drive… more
    Mass Markets (06/04/25)
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