- Amazon (New York, NY)
- …AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS ... least 2 of the following contact center solutions: IVR, chat, custom reporting, quality management, agent desktop, or workforce management - 2+ years experience in… more
- Broadview FCU (Buffalo, NY)
- … data protection policies and performance metrics such as call handling time, quality assurance and customer satisfaction scoring. + Log all member inquiries ... within dedicated case management program, capturing key information, follow up requirements and learning/enhancement opportunities. + Handle sensitive member complaints and disputes with professionalism, empathy, and care. + Process financial transactions,… more
- Bowman (Albany, NY)
- …of sound techniques and principles. Review work produced by junior staff for quality assurance . **At the Operational and Company Level** + Develop and ... external clients. + Ability to effectively manage multiple time-sensitive tasks. + Data analysis and interpretation skills. + Strong written and verbal communication… more
- Kyndryl (Rye Brook, NY)
- …an ongoing program of work focused on HR digital transformation. + Ensure quality assurance , performance testing, and change control processes are embedded in ... enterprise CIO ServiceNow team. + Ensure compliance with CIO architecture, data privacy, security, and development standards. + Contribute to enterprise-wide… more
- Allegion (NY)
- …the development team in preparing for and undertaking PI Planning. + Collaborate with Quality Assurance Manager and other relevant product owners. + Exhibit a ... collaborate cross functionally to prioritize feature development. + Gather and analyze data for product life cycle management and make recommendations. + Support… more
- SHI (Albany, NY)
- …and ensuring all details are addressed, necessary corrections are made, and quality is maintained. + Presenting: Can design and deliver engaging presentations, ... ideas. + Financial Awareness: Can make sound financial decisions based on data analysis. + Leadership: Can proactively seek out leadership roles, initiate team… more
- University of Rochester (Rochester, NY)
- …discharge planning and patient care. + Complies with Division and Departmental quality assurance and staff development activities. + Timely completion of ... determined by considering factors including, but not limited to, market data , education, experience, qualifications, expertise of the individual, and internal equity… more
- Charles B. Wang Community Health Center (Queens, NY)
- …40th Road Queens, New York, 11354 United States Responsibilities : + Coordinate quality assurance activities related to women's health services and projects + ... patients by conducting chart reviews and reviewing intake forms + Responsible for data entry of intake forms, surveys and questionnaires, and database management +… more
- University of Rochester (Rochester, NY)
- …process of the Social Work Division, and facilitates Division and Hospital quality assurance and staff development activities. Subscribes to the departmental ... determined by considering factors including, but not limited to, market data , education, experience, qualifications, expertise of the individual, and internal equity… more
- University of Rochester (Rochester, NY)
- …in routine committee process of the PHP and complies with Department quality assurance and staff development activities. Participates in activities of ... determined by considering factors including, but not limited to, market data , education, experience, qualifications, expertise of the individual, and internal equity… more