- Verint Systems, Inc. (Richmond, VA)
- …in a collaborative, team-oriented environment. + Strong attention to detail and excellent customer service required. + Hands-on leader who has a proven ability ... At Verint, we believe customer engagement is the core of every global...and open enrollment processes, including obtaining and analyzing benchmark data and utilization data , identifying trends, preparing… more
- Acclaim Technical Services (Reston, VA)
- …working in Reston, Virginia. You will provide mission critical system support to our customer . As a Cloud Engineer on this program, you will design, develop, and ... implement a Cloud-Native Service architecture that software development teams can leverage to...a combination of products and services that address a customer 's specific requirements. + Support the development of enterprise… more
- Leidos (Ashburn, VA)
- …your judgment in determining and recommending the best designs based on customer business objectives, timelines and other resource constraints. You will participate ... APIs + Troubleshoot, debug and upgrade software, + Create security and data protection settings + Write technical documentation and keep standard software document… more
- Veterans Affairs, Veterans Health Administration (Hampton, VA)
- …Program Manager and provides accountability for program effectiveness and modification of service patterns to enhance customer satisfaction. Identifies gaps in ... Affairs Medical Center (HVAMC), under the Mental Health and Behavioral Sciences Service Line (MHBS). This position is aligned with the Suicide Prevention Program.… more
- HCA Healthcare (Falls Church, VA)
- …applications for process review Qualifications: + Understanding of professional telephone etiquette and customer service experience a must + Typing speed of at ... revenue integrity, collections, payment compliance, credentialing, health information management, customer service , payroll and physician billing. We also… more
- Humana (Richmond, VA)
- …involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. The Senior Telesales Agent ... calls that may require the use of an interpreter or TTY service . May originate calls from leads. Understands department, segment, and organizational strategy… more
- Chenega Corporation (Fort Belvoir, VA)
- …applications and Host Based Security System Services. Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support. + ... enter them into the ticketing system, and acknowledge the request to the customer . + Manage ticketing system, by ensuring that tickets have been assigned, and… more
- Citizens (Richmond, VA)
- …include: + Go above and beyond for customers: Aspire to deliver world class customer service + Drive sales through service : Achieve sales and ... referral goals by developing a positive customer experience + Build book of business: Proactively seek...through Friday Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. This sales… more
- Walgreens (Richmond, VA)
- …the accurate filling of prescriptions, and ensuring the highest level of customer service (including patients, providers, and pharmaceutical and payer partners), ... ** Customer Experience** + Ensures department personnel provide hospitable service and information; and are courteous, friendly, and efficient. + Responds… more
- Leidos (Reston, VA)
- …with one or more software development teams and performs as a key customer liaison with basic technical knowledge about complex system and application development. ... environment. This role works with internal systems engineers to ensure customer priorities are planned through the implementation lifecycle. Experience with… more
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