- University of Virginia (Charlottesville, VA)
- …provide an after-visit summary (AVS) to patients. Provides school/work excuses as appropriate. + Customer Service & Patient Experience: + Serves as a role model ... are appropriate and correctly labeled. + Abstracts appropriate health data into EMR + Takes ownership of resolving scheduling...to meet customer needs. + Demonstrates exceptional customer service both for in-person and telephone… more
- Citizens (Glen Allen, VA)
- …with strategic vendors, UX/UI teams, and platform teams to design and refine customer service portals. + Implement enhancements that reduce servicing use case ... deliver iterative product enhancements via Agile methodologies. + Use data and customer feedback to continuously improve...cycle time and increase self- service resolution rates. + Ensure alignment with digital banking… more
- ServiceNow, Inc. (Vienna, VA)
- …immediately after renewal **Usage Verification & Risk Assessment** + Analyze customer usage data to ensure accurate entitlements and identify any potential ... Entitlement Compliance** + Validate renewal quotes and orders to ensure they align with customer entitlements, contract terms, and usage data + Work closely with… more
- Concentrix (Richmond, VA)
- …we provide customer experience solutions that may involve handling sensitive data . As part of our hiring process, all candidates must undergo a background ... into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology… more
- Owens & Minor (Mechanicsville, VA)
- …and is comprised of 17,000+ global teammates. We operate within distribution, production, customer service , and sales facilities located across the Asia Pacific ... working day + 401(k), eligibility after one year of service + Employee stock purchase plan + Tuition reimbursement...discontinued products. * Analyzes and establishes new product file data by review and verification ; processes new… more
- Evolent (Richmond, VA)
- …of new innovative patient solutions through modeling and insights empowered by data . Collaboration Opportunities: This individual will serve as a key member of ... audiences. + Synthesize complex analyses into succinct presentations. + Lead customer interactions fostering expertise and cooperation. + Extract, manage, and… more
- KBR (Chantilly, VA)
- …technical member of a dynamic systems engineering team supporting the Government customer . The candidate will support the Applied Research & Development (R&D) ... defense. Key Responsibilities: + Mission: Provide Day-to-Day collaboration with the Government Customer , FFRDC teams, SETA and GED development contractors as well as… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- …the contract will consist of program management; logistics; asset management; engineering; customer service ; research and development of new capabilities; test ... recommendations to the government on Bill of Materials, Technical Data Packages, and Engineering Drawings for Provisioning. + Assist...collaborative environment to cohesively meet the needs of the customer . Physical Demands: + Must be able to lift… more
- Verint Systems, Inc. (Richmond, VA)
- …Specialist is passionate about fixing problems and providing above and beyond type of customer service . They have a high sense of urgency matched with the ... timely solutions in a professional manner while demonstrating the highest level of customer service . + Facilitate resolutions with Verint's customer contacts… more
- Chenega Corporation (Fort Belvoir, VA)
- …Services Specialist willprovide technical support services in accordance with the AITP service list for the RNEC-NCR, including client hardware and software support. ... + Troubleshoot end users' enterprise email system configurations. + Respond to all customer trouble requests and the problem calls received by telephone, email, or… more
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