- Oracle (Raleigh, NC)
- …of each issue reported by customer. The main role of a support engineer is to troubleshoot and resolve highly complex techno-functional problems. The key skills ... the organizational resources, while setting realistic expectations to customers. 6. Operations management and innovation orientation so you can continually improve… more
- Prysmian (Claremont, NC)
- …+ Utilize troubleshooting guides for defect investigations + Maintain accurate QN database with all required information + Provide input to Process Engineer ... manufacturing environment + Ability to communicate process issues to technical and operations personnel + Willing to work overtime and flexible hours, including… more
- Verint Systems, Inc. (Raleigh, NC)
- …and interactions with other internal departments such as Pre-Sales, Channels, Sales Operations , Product House, and Customer Support to name a few. **Principal Duties ... and present the appropriate solution, utilizing the region's Solutions Engineer (s) as needed. + Serves as a focal point...Provide routine and accurate updates to the Company's sales database with account activity and status. + Maintain a… more