- Bank of America (Richmond, VA)
- …administrative processes + Creates the on call rotation schedule and ensures support for off hours, weekends, and release windows **Required Qualifications:** + 5+ ... (CSA) certification, product micro certifications + Proven experience as a lead engineer in highly regulated environments + Experience in ServiceNow cloud platforms… more
- Amazon (Arlington, VA)
- …infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and ... software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people… more
- Amazon (Herndon, VA)
- …tailored to customer needs - Providing technical guidance and troubleshooting support throughout project delivery - Collaborating with stakeholders to gather ... AWS Professional level certifications (eg, Solutions Architect Professional, DevOps Engineer Professional) preferred - Experience with automation and scripting (eg,… more
- Verint Systems, Inc. (Richmond, VA)
- …and interactions with other internal departments such as Pre-Sales, Channels, Sales Operations and Customer Support to name a few. **Principal Duties ... and present the appropriate solution, utilizing the region's Solutions Engineer (s) as needed. + Serves as a focal point...needed. + Serves as a focal point for customer support issue escalation and maintain high levels of customer… more
- Steampunk (Mclean, VA)
- …Manage the process of implementing improvements and new integrations. + Deliver support and solutions for break/fix issues. + Communicate and collaborate with other ... + Research integration issues and work closely with team members on operations and development staff. + Perform maintenance and troubleshooting of applications. +… more