- PennyMac (Moorpark, CA)
- …achieving sustainable resolutions. The Loan Counselor II will : + CORE LOAN SERVICING + Communicate with customers through inbound queues and outbound ... through the complete mortgage journey. A Typical Day The Loan Counselor II manages a portfolio of increasingly complex...1-2 years of relevant experience within the field/industry + Default Servicing & Regulatory Awareness: + Intermediate… more
- Carrington (Anaheim, CA)
- …years' mortgage servicing default experience. + One (1) or more years' Loan Servicing platform experience for all default related activities such as ... denials/curtailments and claim payment offsets. + Moderate working knowledge of all Default Servicing processes up to and including Loss Mitigation, Bankruptcy,… more
- PennyMac (Moorpark, CA)
- …service. + Time Management: Ability to prioritize tasks and manage time efficiently. + Default Servicing & Regulatory Awareness: Ability to learn and understand ... through the complete mortgage journey. A Typical Day The Loan Counselor plays a crucial role in proactively managing...default servicing concepts and relevant regulations, including… more
- PennyMac (Moorpark, CA)
- …outstanding conditions, status on their review, trial plan, post modification or general loan servicing questions + Conduct outbound call campaigns to secure ... + High School Diploma / GED + 1+ years default servicing experience + Thorough knowledge of...+ Thorough knowledge of investor specific foreclosure alternative programs, loan servicing , foreclosure, and bankruptcy + Proficient… more
- Navient (San Francisco, CA)
- …(conversion, NPS, feature adoption, time to fund, etc.) and business metrics ( loan volume, delinquency/ default rates etc.). + Manage regulatory and compliance ... student loans** - low rates, people-first service, and flexible payments. + **Student loan refinancing** - break free from high-interest rates or monthly payments. +… more
- Carrington (Anaheim, CA)
- …part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional ... Notice of Final Cures, Motions for Relief, Agreed Orders, Notices of Default and Closings and coordinates corrections as necessary on any Bankruptcy Chapters.… more
- KeyBank (Newport Beach, CA)
- …and resolution of issues as well as accurate assessment and assignment of loan risk ratings. Resolves out-of-balance and/or other default situations which may ... occur in the portfolio. Partners effectively with Credit, Product Partners, Servicing , and other partners to identify cross-sell opportunities and deepen client… more