- City of New York (New York, NY)
- …of the Centralized Fair Hearing Aid to Continue (ATC), Fair Hearing Default and Withdrawal Processing, Fair Hearing Resolution Processing, and the Advocate Inquiry ... into folders appropriate WMS, NYCWAY and FHIS screens. Provides Assistant Program Manager with worklist and case files for distribution to unit supervisors. -… more
- M&T Bank (Getzville, NY)
- …+ Prescreen and document escalated customer complaint cases appropriately in Service Manager . + Perform daily, weekly, monthly, and annual case reporting and audits. ... **Education and Experience Preferred:** Bachelor's degree. Previous experience in banking, default , customer service and/or loss mitigation. Ability to empathize and… more
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