- Oracle (Raleigh, NC)
- …customer satisfaction through the effective delivery of technical support and service programs. Customer support specifications may include product performance / ... resolution, problem escalation, and the use of system level diagnostics. Understands service processes and options that are linked with the customers specifications.… more
- Oracle (Raleigh, NC)
- …protocols + Experience with components of modern infrastructure like service discovery, secret storage, containerization, software- defined networking, etc. ... are experienced at building highly available services, possessing knowledge of common service -oriented design patterns and service -to- service communication… more
- Oracle (Raleigh, NC)
- …protocols + Experience with components of modern infrastructure like service discovery, secret storage, containerization, software- defined networking, etc. ... + Experienced at building highly available services, possessing knowledge of common service -oriented design patterns and service -to- service communication… more
- Truist (Raleigh, NC)
- …with software engineers, DevOps, security, and infrastructure teams to streamline service ownership, documentation, CI/CD visibility, and developer self- service . ... a timely manner by receiving and investigating incidents or service tickets. 4. Provides technical consultation on extremely challenging.../ Audio / Speaking** Able to access and interpret client information received from the computer and able to… more
- Eurofins US Network (Cary, NC)
- …of responsibility + Demonstrates and promotes the company vision + Demonstrates strong client service skills, teamwork, and collaboration + Proactively plans and ... requires. Identify and take action when pricing is inaccurate Communicates effectively with client staff members + Conducts all activities in a safe and efficient… more
- Deloitte (Charlotte, NC)
- …diagnosis of clients' issues. + Select the most relevant tools/techniques to meet specific client requirements. + Understands the benefits of using state of the ... encountered, and resolutions for internal knowledge sharing. + Identify key drivers of a defined problem and proposes solutions. + Perform analysis and effective… more
- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- …day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering ... work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications,… more
- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- …with day-to-day administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure ... on issues escalated to Tier 3_ . + _Adhere to the defined incident management, problem management, change management, release management, outage communications, and… more
- Cisco (Research Triangle Park, NC)
- …platforms to support ML workloads and Large Language Models (LLMs). * Provide client support for deploying AI/ML workloads, including Re-ranking and Embedding as a ... Service (RAGaaS). * Contribute to the development of end-to-end...and/or Canada locations, not including incentive compensation*, equity, or benefits . Individual pay is determined by the candidate's hiring… more
- Hendrick Automotive Company (Concord, NC)
- …repairs. + Maintain accurate records of services performed. + Provide excellent customer service by addressing client inquiries. + Stay updated on automotive ... with KIA models is a plus, but not required. Benefits :Our primary focus is to help our teammates accomplish...inspections on vehicles. + Utilize dealership experience to enhance service efficiency. + Collaborate with team members to ensure… more