- Wells Fargo (Irving, TX)
- …platforms + Ability to work independently and collaboratively across teams to drive modernization initiatives and improve service delivery + Strong analytical ... infrastructure. This includes monitoring telecom circuits, network devices, and service delivery metrics to ensure optimal performance and scalability. The role… more
- Mass Markets (Killeen, TX)
- …to workforce plans. + Provide coaching, feedback, and performance evaluations to drive continuous improvement. + Handle escalated customer issues and ensure timely ... with QA, Training, and Workforce teams to align on goals and improve service delivery . + Analyze performance reports and implement action plans to address gaps. +… more
- Mass Markets (Killeen, TX)
- …+ Manage overall contact center operations, including staffing, performance, and service delivery . + Lead and mentor team leaders, supervisors, and support staff to ... implement strategies to improve efficiency and customer satisfaction. + Drive continuous improvement initiatives across training, quality, and workforce management.… more
- Deloitte (Houston, TX)
- …and ongoing operations. + Identify and implement operational process improvements that drive increased efficiency using leading practices in AI and RPA. + Manage ... external) throughout the engagement. + Contribute to initiatives which drive growth of the practice which include developing eminence,...Service environment + 3+ years of experience as the Delivery Lead of a CFO managed service operation. Scope… more
- The Hertz Corporation (Austin, TX)
- …prioritize mobile product features that support Hertz's strategic growth goals and drive adoption, engagement, and retention across native iOS and Android platforms. ... app. + Lead the mobile app development lifecycle from discovery to delivery , ensuring design and performance consistency across platforms. + Leverage analytics,… more
- IBM (Austin, TX)
- …prospecting, navigating a sales cycle, consultative selling skills, and the ability to drive results in a complex and dynamic environment. You will be expected to ... Solutions Consultant is responsible for partnering with an Account Executive to drive revenue in the IaaS/PaaS/SaaS governance and optimization business by helping… more
- Amazon (Dallas, TX)
- …with some of the most talented engineers in the design, development, and delivery of physical distribution systems around the globe. You are responsible for managing ... and external vendors to set project priorities, establish milestones, and drive schedules to meet deadlines. Proactively assess stakeholders' dependencies and… more
- Meta (Austin, TX)
- …areas. 2. develop and manage end-to-end project plans and ensure on-time delivery of technical hardware and/or software solutions. 3. provide hands-on program ... quality assurance for projects and tasks assigned. 6. Furthermore, they will drive internal and external process improvements across multiple teams and functions. 7.… more
- Cardinal Health (Austin, TX)
- …accounts. This role focuses on creating impactful learning experiences that drive solution adoption, operational efficiency, and long-term success. The manager will ... strategic training plans, execution of onsite and virtual training, facilitate training delivery , and support transition efforts to ensure customers are equipped to… more
- ARAMARK (Dallas, TX)
- …for innovation and expansion. You?ll work cross-functionally to elevate service delivery , enhance profitability, and ensure long-term client retention. **What You?ll ... Lead all aspects of regional operations with full P&L accountability. + Drive Growth: Expand revenue through strategic client partnerships and exceptional service … more