- Mass Markets (Killeen, TX)
- …Call Center Customer Service Manager to lead a team of supervisors and drive performance across our customer service and sales operations. This role is ideal ... + Design and audit quality assurance strategies to ensure top-tier service delivery + Manage hiring, coaching, and termination processes for call center staff… more
- Highmark Health (Austin, TX)
- …tasks based upon new information, discussions with stakeholders, and probability to drive business outcomes. Develop and maintain product delivery roadmap. ... the product. + Collaborate with external vendors to align roadmaps, ensuring delivery execution and scope alignment. Work on cross-functional teams, leveraging agile… more
- Target (Mansfield, TX)
- …and coach expectations to deliver the service standard. + Lead your team and drive fulfillment goals, understand your role in supporting sales growth and how your ... workload and all orders are fulfilled to meet the delivery and service standards. + Review all fulfillment reporting...such as back-up cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture while… more
- Brink's (Coppell, TX)
- …Description We seek a hands-on Salesforce Architect to lead the design and delivery of enterprise-grade Salesforce solutions across a global footprint. This role is ... You'll play a key role in large-scale Salesforce org consolidations, drive enterprise implementations, and ensure alignment across multiple business units and… more
- Eaton Corporation (Houston, TX)
- …team and use influence to expedite the decision making and improve speed of delivery * Plan for future-state technology portfolios and IT program investments * ... Drive the application of emerging technologies to current Eaton...solution architecture, ensure technical alignment and facilitate technical solution delivery . * Accountable for maintaining high levels of solution… more
- Mass Markets (Killeen, TX)
- …to workforce plans. + Provide coaching, feedback, and performance evaluations to drive continuous improvement. + Handle escalated customer issues and ensure timely ... with QA, Training, and Workforce teams to align on goals and improve service delivery . + Analyze performance reports and implement action plans to address gaps. +… more
- Mass Markets (Killeen, TX)
- …+ Manage overall contact center operations, including staffing, performance, and service delivery . + Lead and mentor team leaders, supervisors, and support staff to ... implement strategies to improve efficiency and customer satisfaction. + Drive continuous improvement initiatives across training, quality, and workforce management.… more
- Mass Markets (TX)
- …an experienced and results-driven VP BPO Sales to lead our sales strategy and drive business growth across the BPO sector. This executive role is pivotal in ... health, and revenue performance. + Cross-Functional Collaboration Work closely with delivery , operations, and marketing teams to ensure seamless execution of client… more
- Papa John's International (San Antonio, TX)
- …capacity + Have a reasonable degree of schedule flexibility + If cross-trained as a delivery driver , must have a driver 's license valid under the laws ... Cross-Training Guidebook, Team Member Handbook, and with federal, state, and local laws and ordinances. **Essential Duties and Responsibilities** include the… more
- Walmart (Alvin, TX)
- …service technicians, working in partnership to ensure exceptional service delivery and customer satisfaction. Your expertise in commercial landscape management ... school diploma or equivalent is required **Certifications** + Hold a valid, state-issued driver 's license with a clean driving record and ability to pass a Motor… more