- Sedgwick (Albany, NY)
- …Fortune Best Workplaces in Financial Services & Insurance (Remote) Manager Global Service Delivery Operations - Casualty Claims **PRIMARY PURPOSE** **:** Manages ... the global service delivery partnership, which operates as an...(4) years of leadership management experience. Experience working with executive team and operations to drive national initiatives and… more
- NTT America, Inc. (Albany, NY)
- …Your Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The ** Service Delivery Manager (SDM)** is responsible for coordinating a team of ... Strategically, the SDM will collaborate with the Sales Account Executive and Line of Business Management to develop and...support (client or supplier) experience 1. 3+ years of Service Delivery , Account Management, or Project Management… more
- Parity (New York, NY)
- …experienced, process oriented and mission-aligned executive ready to manage Parity's service delivery teams and advance their career at the intersection of ... and continuously improve all aspects of the Customer Experience and service delivery operations including support tools + Drive customer retention and maximize… more
- City of New York (New York, NY)
- …to enhance communications across all DVS programs, sharing of systems information to improve service delivery for programs. - Executive leadership role in ... personnel policies in alignment with program design. - Provide executive oversight of the management of DVS fiscal operating...examination and analysis of impact of the proposals on service delivery . Identify funding sources to support… more
- Google (New York, NY)
- …Ops and technical aptitude. + Ability to build trust-based relationships with executive management across IT, businesses, vendors and other stakeholders. + Excellent ... communication, negotiation, and influencing skills. + Excellent executive management and presentation skills. YouTube has grown into a community used by people… more
- City of New York (New York, NY)
- …transform public housing communities. Position Summary The Project Manager - Alternative Delivery will drive the successful execution of projects within the Trust's ... renovation of the development through one of several project delivery methods permitted by the Trust Act. Reporting to...meetings during all project phases, reporting to senior and executive leadership on the status of the project. 4.… more
- Cognizant (Albany, NY)
- **About the Role** We are seeking an Engagement Delivery Partner to join our CX/CRM Team supporting our Retail/CPG industry team! As an Engagement Delivery ... stakeholders to ensure a seamless client experience across all delivery stages. Own and oversee the client portfolio with...Salesforce tech stack including but not limited to Sales, Service , Integration, Commerce, Field Service and other… more
- Binghamton University (Binghamton, NY)
- …strategic and innovative leader for the position of Assistant Director of Storage and Delivery . This is a newly created position that will oversee key services such ... as interlibrary loan, document delivery , and the management of a newly-renovated high-density storage...in fulfillment, lending, and other requests as needed. + Service excellence: Prioritize customer service , user experience,… more
- Cornerstone onDemand (New York, NY)
- …partners. The DSM will act as a central point of contact and advocate service delivery excellence, working closely with customers, partners and internal teams to ... partner-led engagements. This role requires a strong blend of partner management, service delivery expertise, project management skills, and a proactive approach… more
- Amazon (New York, NY)
- … service roadmaps. Programmatically, you'll manage stakeholder relationships, mitigate delivery risks, and drive successful customer outcomes. The role requires ... Description As Director of Delivery for AWS Professional Services (ProServe) North America,...and managing capacity across AWS ProServe North America. This executive role combines technical leadership with program management, requiring… more