• Call Center Team Leader

    Mass Markets (FL)
    …center or customer service environment. + Proven experience in a supervisory or team lead role. + Strong understanding of key performance metrics such as AHT, CSAT, ... of the position + Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on… more
    Mass Markets (06/13/25)
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  • Training Specialist

    Mass Markets (FL)
    …questions and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Lead initial training and coaching sessions for new hire agents to ... of the position + Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on… more
    Mass Markets (06/12/25)
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  • Experienced Remote VP BPO Sales

    Mass Markets (FL)
    …We are seeking a dynamic and experienced Remote Vice President of BPO Sales to lead our global sales strategy and drive revenue growth. This executive role is ideal ... of the position + Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on… more
    Mass Markets (06/05/25)
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  • Experienced Call Center Quality Assurance…

    Mass Markets (Macdill AFB, FL)
    …partner in the industry. We are hiring an Experienced QA Supervisor to lead our quality assurance efforts across multiple BPO campaigns. You'll oversee QA analysts, ... of the position + Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on… more
    Mass Markets (06/04/25)
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