- Deloitte (Rochester, NY)
- …Integration: Work collaboratively with empowered, cross-functional teams including product management , experience, and delivery . Integrate diverse perspectives ... with customers and product teams before, during, and after delivery to ensure the right solution is delivered at...is delivered at the right time. Incremental and Iterative Delivery : Adopt a mindset that favors action and evidence… more
- Deloitte (Williamsville, NY)
- …Integration: Work collaboratively with empowered, cross-functional teams including product management , experience, and delivery . Integrate diverse perspectives ... with customers and product teams before, during, and after delivery to ensure the right solution is delivered at...delivered at the right time. + Incremental and Iterative Delivery : Adopt a mindset that favors action and evidence… more
- Capgemini (New York, NY)
- **Job Title** : Solution Architect - Customer Service Management **Location** : Dallas, Texas ideally; or, Chicago, IL; Dallas, TX; Houston, TX; Atlanta, GA; NY, NY; ... NY **Travel** : 25% **Job description:** Platform Solution Architect - Customer Service Management (CSM) | ESM - D2 Location: Dallas, Texas Reports to: ESM Solution… more
- American Express (New York, NY)
- …a Center of Excellence within GMNS focusing on enterprise-level strategy, performance management , and operational delivery . We're a fast-moving, high-impact team ... Go-to-Market & Change Enablement, will drive a cohesive and coordinated change management approach across GMNS and will be responsible for driving clarity,… more
- Amazon (New York, NY)
- …world-wide teams - Process improvements - define, implement and continuously improve delivery and operational efficiency - Stakeholder management - interface ... candidate will build upon technical skills and core program management successes. A Technical Program Manager (TPM) will partner...items, who owns them, and what are the expected delivery dates. You write a 1-pager to ask senior… more
- The New York Public Library (New York, NY)
- **Associate Director, IT Service Management ** **Department:** Information Technology **Employment Type:** Full Time **Location:** Crystal Building 40 W20th St ... - $147,000 / year **Description** **Overview** The Associate Director, Service Management , provides strategic leadership and vision for NYPL's end-user experience,… more
- TD Bank (New York, NY)
- …**Line of Business:** Audit **Job Description:** The Audit Director, Workforce Management and Process Excellence is responsible for assisting with Internal Audit ... strategy development and delivery , leveraging the transformation and change program required to...role also includes the People Strategy component and workforce management initiatives to ensure we have adequate human resources… more
- Publicis Groupe (New York, NY)
- …cross-functional, globally distributed team to lead the planning, estimation, and delivery of client projects and programs. **Responsibilities** + Plan, document, ... the optimal team structure (roles, people, expertise) to ensure high-quality delivery , exceeding client expectations and achieving established goals + Lead teams… more
- MTA (Brooklyn, NY)
- …Admin: Review for accuracy prior to approval and distribution to Service Delivery /Stations personnel. Assisting with Uniform Management for Service Delivery ... administrative activities for the Dept. of Subways (Operations Support, Service Delivery -RTO, Stations, DCE, and MOW). Responsibilities specific to this position:… more
- The Salvation Army (Syracuse, NY)
- … management staff, and food program staff as needed + Provide program delivery backup support to case management staff, food program staff, and transportation ... The Social Care Network program to ensure the timely delivery of contracted services. + Staff support: Track training...data tools to report patterns and trends to the management team + Complete all initial and ongoing training… more