- System One (Fairfax, VA)
- …+ Support the development and implementation of strategic plans to enhance IT service delivery and support the mission-critical operations of the Army Aviation ... regulations and industry best practices, including ITIL, to optimize service delivery and customer satisfaction. + Manage...maintaining a Quality Control Plan to ensure the consistent delivery of high-quality services in accordance with… more
- TekSynap (Arlington, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** + Leads all aspects of Service delivery for the applicable SOW, including mobilizing all appropriate ... and executing mitigation strategies as needed. + Identifies opportunities to improve Service delivery to FDIC, including by identifying and promoting continuous… more
- Public Consulting Group (Richmond, VA)
- …metrics and benchmarking best practices. + Understands, establishes and drives client service delivery standards to all client and PCG account stakeholders ... Cultivates teams of professionals focused on critical aspects of service delivery with an eye towards, performance,...+ 5+ years of operations management experience in the delivery and support of professional services (eg,… more
- HCA Healthcare (Pulaski, VA)
- …Pulaski which is part of the nation's leading provider of healthcare services , HCA Healthcare. **Benefits** LewisGale Hospital Pulaski, offers a total rewards ... include: + Comprehensive medical coverage that covers many common services at no cost or for a low copay....3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan + Retirement readiness… more
- Amazon (Arlington, VA)
- …and active listening abilities * Evidence of growth in and achievement of professional services sales and delivery goals and targets. Amazon is an equal ... Description The Amazon Web Services Professional Services (ProServe) team is...work closely with ProServe Cloud Architects, Engagement Managers, and Delivery Consultants to drive customer success and business growth.… more
- Highmark Health (Richmond, VA)
- …new / modified business capabilities; Work with business stakeholders and delivery partners to prioritize business capabilities in the product backlog; Provide ... root cause analysis and corrective action plans; Proactively work with delivery partners to verify and govern delivery of customer needs, and ensure on-time,… more
- Highmark Health (Richmond, VA)
- …processes. You'll also play a critical role in proactively governing the delivery of high-quality onboarding solutions, ensuring a seamless and engaging experience ... and provide strategic counsel to Customers, Business Stakeholder, Vendors, Designers, IT Delivery Partners, and other team members to capture capability needs and… more
- RELX INC (Alexandria, VA)
- …This is a highly influential role that works horizontally across multiple delivery teams, product domains, and leadership layers, supporting our Delivery ... team members will play a critical role in enhancing delivery effectiveness, embedding agile ways of working, and coaching...Access to a competitive contributory pension scheme + Long service awards + Save As You Earn share option… more
- Norstella (Richmond, VA)
- …contract research organizations (CROs), medical technology, biotechnology and healthcare service providers, including the top 10 global pharma and CROs. ... initiatives. This includes oversight of multiple complex projects and ensuring the delivery of solutions that drive customer success and internal alignment. You will… more
- Insight Global (Arlington, VA)
- …and delivery of the standard process, and continually improve service delivery . - Partner with Business Partners, Executive Computing, Facilities, ... Conferencing services from infrastructure, software and networking components, associated service level agreement offerings and products that make up the … more