- Marriott (Naples, FL)
- …to provide excellent customer service. * Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement. * Strives to improve ... service performance. **Conducting Human Resources Activities** * Solicits employee feedback, utilizing an "open door" policy and reviewing employee satisfaction results to identify and address employee problems or concerns. * Ensures employees understand… more
- Marriott (Orlando, FL)
- …the management of the Room Operations. * Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals. * Understands the ... impact of Room Operations on the overall property financial goals and objectives. **Providing for and Managing the Guest Experience** * Assists in the investigation of employee and guest accidents. * Assists in the use of a guest information tracking system to… more
- Marriott (Tampa, FL)
- …the management of the Room Operations. * Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals. * Understands the ... impact of Room Operations on the overall property financial goals and objectives. **Providing for and Managing the Guest Experience** * Assists in the investigation of employee and guest accidents. * Assists in the use of a guest information tracking system to… more
- Marriott (Miami, FL)
- …meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. **Conducting Day-to-Day Restaurant Operations** ... * Ensures all employees have proper supplies, equipment and uniforms. * Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels. * Verifies compliance with all restaurant policies, standards and procedures. * Monitors… more
- Marriott (Marco Island, FL)
- …understand expectations and parameters. * Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement. * Interacts with ... guests to obtain feedback on product quality and service levels. * Handles guest problems and complaints. * Sets a positive example for guest relations. * Observes service behaviors of employees and providing feedback to individuals; continuously striving to… more
- NBC Universal (Orlando, FL)
- …while working with reporting leader to identify and develop new departmental policies and procedures. Collaborates across departments to ensure operational ... decisions, changes to standard operating procedures, and a focus on operational efficiencies are communicated and implemented. + Responsible for providing department duty manager coverage for an assigned area and/or the park as needed. Duties will include… more
- Leonardo DRS, Inc. (Melbourne, FL)
- …and external auditors and regulatory authorities + Complete reports and analyses of departmental and area operations as requested by senior management + Conduct cost ... analysis, ratio and trend analysis, and other comparative examinations as appropriate + Review, analyze, and interpret financial and budgetary reports (ie, annual financial forecasts); provide reports required by governmental regulations + Manage the… more
- Marriott (Cape Coral, FL)
- …and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. **Ensuring Exceptional Customer Service** * ... Provides services that are above and beyond for customer satisfaction and retention. * Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. * Improves service by communicating and… more
- Marriott (Miami Beach, FL)
- …meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. **Conducting Day-to-Day Restaurant Operations** ... * Ensures all employees have proper supplies, equipment and uniforms. * Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels. * Verifies compliance with all restaurant policies, standards and procedures. * Monitors… more
- NBC Universal (Orlando, FL)
- …Front Office and third-party deep cleaning/housekeeping vendor and partners with departmental leadership for assigned tasks and projects. Addresses any significant ... overnight issues or Guest concerns and effectively communicates to the morning teams and UKR leadership to ensure continuity of service. Responds to all guest needs and coordinates with resort-wide Security for Guest emergencies throughout the hotel and… more