- Capgemini (Chicago, IL)
- **Job Title** : Senior Service Management Consultant - UX/UI Design **Location** : Chicago, IL; Atlanta, GA; New York, NY; New Jersey near NY; Houston, TX; ... portals and UX/UI experience on the ServiceNow platform with one or more portals ( Service Portal, Employee Center /EC Pro, Customer Service Portal, Retail … more
- Capgemini (Chicago, IL)
- …strategic initiatives that reshape how organizations design and deliver customer service and contact center experiences. You will manage the full lifecycle ... **ROLE TITLE:** **_Managing Consultant - Contact Center (_** _NYC,...advisor to client executives, shaping strategic roadmaps for contact center modernization, service operating model evolution, and… more
- Capgemini (Chicago, IL)
- **ROLE TITLE:** **_Senior Consultant - Contact Center (_** _NYC, ATL, CHI, SFO)_ **_About the Enterprise Transformation team_** At Capgemini Invent, we believe ... Invent, you will support and deliver end-to-end transformation initiatives across contact center operations, customer service , and service operations. Your… more
- Amazon (Chicago, IL)
- …at least one major conversational AI framework (eg, Rasa, Dialogflow, Lex, or Azure Bot Service ) at enterprise scale in a contact center environment - 3+ years ... Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services...or next best action) to answer questions or drive self- service experiences, including architecture design , model selection… more
- Amazon (Chicago, IL)
- …at least one major conversational AI framework (eg, Rasa, Dialogflow, Lex, or Azure Bot Service ) at enterprise scale in a contact center environment - 3+ years ... Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services...In this role, you'll work closely with customers to design , implement, and manage AWS solutions that meet their… more
- Capgemini (Chicago, IL)
- …portals and UX/UI experience on the ServiceNow platform with one or more portals ( Service Portal, Employee Center /EC Pro, Customer Service Portal, Retail ... **Job Title** : Principal Tools Consultant - Customer Workflow / UX/UI **Location** :...user base. Responsibilities: Development of Customer Workflow UX/UI requirements ( Service Portal, Mobile App, CSM components) * Participate in… more
- The Joint Commission (Oakbrook Terrace, IL)
- …internet and web-based tools and resources such as Client Relationship Management and Consultant Knowledge Center required. 1. Ability to lift 25 pounds, climb ... quality manner. In this capacity articulates all interventions with the Managing Consultant and appropriate Client Services Manager at The Joint Commission and/or… more
- Amazon (Chicago, IL)
- …The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, ... you'll work closely with customers to design , implement, and manage AWS solutions that meet their...understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable,… more
- Sprinklr (IL)
- …The Sprinklr Way. **Job Description** Sprinklr is looking for a Lead Solutions Consultant who will partner with our sales organization to help drive revenue for ... leveraging Sprinklr's AI-powered platform to address complex business challenges across service , social, marketing and research. + Collaborate with sales and… more
- Kelly Services (Chicago, IL)
- …find a job that works for you. How about this one? We're seeking a Talent Consultant to work at a well-known insurance company in Chicago, IL. With us, it's all ... and roll-out of performance management initiatives. + Support the design , coordination and execution of talent review process for...you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to… more