- TekSynap (Arlington, VA)
- …**RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk supervisors; + Coordinate Service ... Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the Service Desk... Desk operational reports; + Represent the Service Desk team in a customer-facing role; + Liaise with… more
- ManTech (Herndon, VA)
- ManTech seeks a motivated, career and customer-oriented **Desktop Support Services Help Desk Lead** to join our team in **Washington, DC.** This is a hybrid position ... onsite and 1 day remote. The **Desktop Support Services Help Desk Lead** oversees the help desk operations and support under the task order, ensuring proper… more
- Steampunk (Mclean, VA)
- **Overview** We are looking for a **Service Desk Functional Analyst** to help with the configuration, optimization, and continuous improvement of our service desk ... ideal candidate will meet with customer to design and optimize service desk workflows, configure Service Requests in our service catalog, and identify opportunities… more
- Marriott (Arlington, VA)
- …Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the ... * High school diploma or GED; 2 years experience in the guest services, front desk , or related professional area. OR * 2-year degree from an accredited university in… more
- SMX (Dahlgren, VA)
- Senior Help Desk Specialist (4406)at SMX(View all jobs) (https://www.smxtech.com/careers/) Dahlgren, VA SMX is looking for a highly motivated Senior Help Desk ... Surface Warfare Center Dahlgren Division (NSWCDD) in Dahlgren, VA. The Senior Help Desk Specialist will provide advanced technical support within the help desk … more
- MPR Associates (Alexandria, VA)
- …engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you are seeking a unique, ... making this an exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve the software and hardware issues of MPR… more
- Allied Universal (Arlington, VA)
- …impacts the communities and customers we serve. As a **Security Officer - Front Desk Receptionist** in **Arlington, VA** , you will serve and safeguard clients in a ... roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Security Officer with Allied Universal, you will be the first point of contact… more
- Cayuse Holdings (Arlington, VA)
- **Overview** The Service Desk Agent performs a variety of complex tasks, which include creating incident tickets, Stakeholder engagement, quality customer service, ... of incidents to the correct person or office. Service Desk Agents manage and track the life cycle of...issue resolution steps and maintain records of all Service Desk activities in ITSM. + Maintain and update the… more
- EPS Corporation (Dahlgren, VA)
- Customer Technical Support Specialist (Help Desk ) - (756) Share this job as a link in your status update to LinkedIn. Job Title Customer Technical Support Specialist ... (Help Desk ) Location Dahlgren, VA 22448 US (Primary) Job Type...EPS Corporation is seeking aCustomer Technical Support Specialist (Help Desk )to provide high-quality technical assistance and customer service in… more
- TekSynap (Dahlgren, VA)
- …TheTekSynap is seeking a **Senior Customer Technical Support Specialist (Help Desk ).** The Senior Customer Technical Support Specialist (Help Desk ) ... complex IT service requests and incidents using enterprise help desk tools. The incumbent ensurestimelyandaccurateproblem resolution, system accessibility, and user… more