- TekSynap (Arlington, VA)
- …the day-to-day operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary Technical Control Facility (PPTCF) and ... tasks related to the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center support to receive and log trouble calls,… more
- IHG (Petersburg, VA)
- …plans to achieve established goals related to guest satisfaction scores, front desk activities, hotel cleanliness, maintenance IHG Rewards Club enrollments, etc. + ... "manager on duty as required, ACCOUNTABILITY: Typically supervises front desk agents, and bell/van services, reservations, maintenance or housekeeping functions.… more
- Pearson (Richmond, VA)
- …with exceptional support and training. All members of the School Support Help Desk Team help facilitate the ability of school-based employees to enhance the ... by handling inbound calls to the School Support Help Desk and assisting our staff and customers to evolve...Microsoft OS, MS Office, and Google Applications) + Help Desk queue agent experience is preferred Compensation at Pearson… more
- Nutanix (Richmond, VA)
- …with occasional international travel supporting the objectives of the Global Deal Desk and fostering relationships that enhance the overall effectiveness of deal ... **Your Role** + Lead and manage the global Deal Desk teams across EMEA, APJ, and AMER regions. +...+ Identify and resolve operational issues within the deal desk to streamline workflows. + Implement governance structures and… more
- Fresenius Medical Center (Arlington, VA)
- …to find new markets and develop new business opportunities . Oversee front desk staff to ensure all processes, procedures, and expectations being adhered to, ... staff . Ensure appropriate training and oversight of all staff, including front desk employees . Ensure completion of all employee training, including new hire… more
- SOS International LLC (Reston, VA)
- …government customer. This role primarily focuses on handling Tier 2 service desk tickets, providing in-depth technical support, and maintaining systems across a ... Tier 2 support for escalated technical issues via service desk tickets. * Troubleshoot hardware, software, network, and application...Minimum 3 years of experience on an IT service desk with demonstrated escalation support. * Associates degree in… more
- Lowe's (Martinsville, VA)
- …in front-end operational activities (eg check outs, returns, overrides, till audits, PUIS Desk or product staging for pickup in store, etc.) + Drives excellent ... Front register areas, Customer Service and Returns Desks, Head Cashier posts, PUIS Desk , Money Room) + Researches shortages or overages, deposits cash in the bank,… more
- Navient (Herndon, VA)
- …Additionally, this role will cross train in other areas such as Cash Desk operations and Trust Administration, managing corporate and trust collateral margin calls, ... prepare monthly bank analysis fees for multiple banks. Cash Desk and Back Office Support: + Manage daily margin...schedules, supporting funding activity and communicating with the Cash Desk on related cash flow. + Prepare advance borrowing… more
- TEKsystems (Front Royal, VA)
- …Scope + This position involves taking back-to-back inbound calls, sitting at a desk , working on a computer, navigating two monitors and several programs to assist ... not provided or reimbursed by the client. + Your desk must have adequate space for two monitors, a...position involves taking back-to-back inbound calls, sitting at a desk , working on a computer, navigating two monitors and… more
- Chenega Corporation (Springfield, VA)
- …support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + Responsible for providing ... technical training and support to Help Desk agents related to computer systems, hardware, or software...route user support calls to the appropriate IT Help Desk + Attempt First Call Resolution (FCR) for all… more