- Marriott (Arlington, VA)
- …SUMMARY** Hotel operations management generalist position that supports Front Desk (including Bell/Door Staff, Switchboard, AYS, and Concierge/Guest Services), Rooms ... inspections, provides operational feedback to employees who work front desk and food and beverage outlets, and holds Event...experience in food and beverage, culinary, guest services, front desk , housekeeping, or related professional area. OR * If… more
- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- **Tier 1 Helpdesk Lead and Analyst** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Lebanon **Position ID:** J0725-1950 ... and dynamic program to lead a client-facing Momentum Tier 1 Help Desk as well as providing help desk support. In this role, you will monitor, support, and manage… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …to ITIL processes. -Provides FAQ solutions and support for DAI PMO Help Desk SOP, including ITIL recommendations. -Documents Customer Help Desk SOP and ... related to Oracle DBA event/incident resolution. -Supports DAI production help desk tickets, ensuring mitigation and closure within 24 hours. -Develops and… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- ASM is looking for a Full Time Service Desk Analyst to work on the Service Desk , which is the first line of support for our customers. The ideal candidate ... "own" customer incidents and requests to resolution. The Full Time Service Desk Analyst provides customer support, service and technical support through analysis and… more
- CACI International (Arlington, VA)
- …system ever deployed!" The CACI Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position in Arlington, VA. The candidate will provide incident ... by Army end users. You will oversee other Help Desk Analysts and assist with day-to-day help desk... Desk Analysts and assist with day-to-day help desk tasks to include administering staff schedules, assisting in… more
- TekSynap (Arlington, VA)
- …program documentation. + Lead the development and implementation of service desk strategy, quality assurance (QA) programs, and continuous improvement initiatives. + ... Provide oversight for service desk operations, ensuring 24x7x365 coverage for critical and high-priority...with internal and external support teams. + Monitor service desk metrics, including average speed to answer (ASA), ticket… more
- Navy Exchange Services (NEX) (Norfolk, VA)
- …requests as needed and resolving issues that may arise. Responsible for front desk operations lobby appearance guest service related office operations and the safety ... keys and other supplies and or amenities maintained at the front desk . Keeps the front desk and lobby area clean and safe. Responsible for assigned master key.… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …requests as needed and resolving issues that may arise. Responsible for front desk operations lobby appearance guest service related office operations and the safety ... keys and other supplies and or amenities maintained at the front desk . Keeps the front desk and lobby area clean and safe. Responsible for assigned master key.… more
- TekSynap (Springfield, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** This position supports the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service desk ... position can execute all tier 1 and 2 service desk tasks and must be able to perform the...skills. **Overview** We are seeking a Senior IT Specialist/Service Desk Lead to join our team supporting a government… more
- Sunrise Senior Living (Arlington, VA)
- …applicable. + Perform other administrative duties pertaining to the resident move-in process. **Front Desk and Bistro Areas** + Keep desk and entry area neat and ... + Ensure that another team member covers the front desk when stepping away to complete above duties. **Risk...Maintain a high-risk elopement list with photograph at front desk . + Heightened awareness of the entry and exit… more