- Red River (Chantilly, VA)
- …day-to-day contact for assigned clients** , working closely with **Service Desk Leadership** , who oversees technical operations, and the **Service Delivery ... SLAs and KPIs in coordination with SDM and Service Desk Leadership. + Drive the creation and maintenance of...analysis, and governance data. + Collaborate across teams (Service Desk , NOC, Engineering, Tools) to align delivery execution with… more
- Allied Universal (Norfolk, VA)
- …unmatched access to hands-on experience and growth opportunities. As a Front Desk Security Professional within a leading technology environment, you will be the ... and responding appropriately during emergencies. + Monitor access at the front desk , verifying identification and controlling entry to help to deter unauthorized… more
- ManTech (Herndon, VA)
- …+ Bachelor of Science (BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+ years of leadership experience in service desk ... ITIL Certification, Security+, PMP Certification **Preferred Qualifications:** + Help Desk Institute (HDI) certification + Familiarity with Agile methodologies +… more
- SAIC (Reston, VA)
- …task areas: + Program and Task Management + Customer Experience, including Help Desk and Deskside Support + Cloud and Digital Environments + IT Infrastructure + ... Infrastructure + Systems Engineers + Deskside Technicians + Service Desk + Training + Imaging Leads and Technicians +...many will be remote, with the exception of Help Desk , Deskside Support, and select Infrastructure roles.** **All positions… more
- NANA Regional Corporation (Fredericksburg, VA)
- …other NDCAC personnel with problems or issues. + Support the tiered Help Desk architecture. + Perform and conduct research on potential resolution of technical ... least 5 years of direct related experience in help desk and network support. + A minimum of 3...3 years of experience in Information Technology (IT) help desk operations with familiarity in troubleshooting, operating and maintaining… more
- Omni Hotels (Charlottesville, VA)
- …and are served expeditiously. + Maintain continuous liaison with management, reservations desk and housekeeping staff to guarantee that guests are receiving quality ... corrections. + Ensure maximum cooperation and coordination between the Valet/Bell and Front Desk teams. + Be involved in resolution of as many guests' complaints as… more
- HCA Healthcare (Ashland, VA)
- …of the computer and may assist the Patient Representative in the performance of front desk duties. + Will assist with front desk duties to include greeting ... as scheduled. + Works closely with the Center Manager, Medical Staff, Front Desk Coordinator and all clinic staff to maintain smooth operations and high customer… more
- US Courts (Alexandria, VA)
- …US Probation Office. The Temporary Information Technology Technician II provides IT help desk support for end users along with technical support in installing and ... configuring hardware and software programs. Responsibilities Respond to help desk calls and emails, log computer problems, and assist with routine problems; problems… more
- Serco (Herndon, VA)
- …environments. Our team manages multiple cloud environments providing Network administration, Help Desk , Cybersecurity and SME support for both the network and the ... will be responsible for the development of IT Help Desk knowledge management plans. + You will be responsible...process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to… more
- Serco (Herndon, VA)
- …government contracts in cloud environments with providing Network administration, Help Desk , Cybersecurity and SME support for both the network and Engineering. ... your team to provide high quality network and help desk support to our current and future organization. +...process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to… more