- Chenega Corporation (Fort Belvoir, VA)
- …satisfaction. + Assign tickets that are out of scope to the Service Desk /Other Teams. + Assign tickets to technicians at dedicated sites. + Ensure relationship ... level customer support functions. + Submit all initial IT requests to the Help Desk and monitor the progress of the requestor. + Utilize acquired knowledge to… more
- City of Norfolk, Virginia (Norfolk, VA)
- …resolve computer hardware, software, access, and security issues. + CUSTOMER SERVICE/HELP DESK : Provide excellent customer service and IT support to all agencies. ... systems + Microsoft Office products including Outlook, Word, and Excel + Help Desk or field service technician tasks and responsibilities + Audio/Visual systems and… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …and Release Management Automation Support SharePoint Identity Management Service Desk Applications Asset Management etc. Responsible for the operational maintenance ... Applications and/or Services (Hardware & Software). - Prioritize and respond to Service Desk requests within the parameters set forth by NEXCOM SLAs. - Monitors… more
- Deloitte (Rosslyn, VA)
- …for Core Risk Managers. Both functions are described in detail below. + Deal Desk Support, Contracting, and Negotiations + Assist with deal desk and contract ... review activities. Support our sales team with deal and contract structuring, RFI/RFP/Proposals, contract reviews (eg, master agreements, services schedules, subcontractor agreements, technology license agreements, confidentiality agreements and teaming… more
- UIC Government Services and the Bowhead Family of Companies (Norfolk, VA)
- …validate requirements, and support functional enhancements. + Utilize the National Help Desk Service Manager (NHDSM) or similar ticketing system to log, track, and ... + Documented customer service experience, preferably with experience in the National Help Desk Service Manager (NHDSM) or a similar system + Ability to communicate… more
- Select Medical (Purcellville, VA)
- …**,** we want them to have an exceptional experience - starting at the front desk . That's where you come in. As a patient service specialist, you'll manage both the ... School Diploma/GED required + Health Care Experience + 1 Year of Front Desk Experience **Preferred Qualifications:** + 1 Year of Medical Office Experience +… more
- PLUS Communications (Arlington, VA)
- …execution for programmatic media buys across demand-side platforms like The Trade Desk and StackAdapt, ensuring alignment with broader digital marketing goals. + ... like CM360, Google Ads, Meta Ads, X Ads, and DSPs, like The Trade Desk and StackAdapt. Demonstrated equivalent experience is accepted. + Proficiency in Excel with an… more
- SHRM (Alexandria, VA)
- …aspects of on-site event planning and execution. + Manage the A&A Help Desk staff at applicable events responding to inquiries and fulfilling accommodation requests ... reasonable accommodation. Physical requirements may include: + Prolonged periods of sitting at a desk and working on a computer. + Frequent use of hands and fingers… more
- Aston Carter (Hampton, VA)
- …our team. As a Receptionist, you will play a crucial role in managing front desk operations, answering phones, and assisting with the setup of Cisco phones. You will ... and data entry skills. + Ability to manage office operations and support front desk functions. Job Type & Location This is a Contract to Hire position based… more
- ManTech (Chantilly, VA)
- …of experience + Minimum 2 years of technical support experience in a help desk , service desk , or incident response role + CUSTOMER-specific Component Mission ... Administrator (CMA) or Directorate Mission Administrator (DMA) certification + Proven ability to diagnose and resolve technical problems involving hardware, software, networking, and telecom systems + Experience supporting Windows 10, Microsoft Office 2016 or… more
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